Entering customer-supplied part details for a customer order

Unified Glossary

Basics of using a Ramco Enterprise Series Web Page

Using Online Help

This page allows you to enter customer supplied part details. Tell me more.

The “Edit Parts Supplied By Customer” page appears.

Note: You cannot add new customer-supplied parts once you confirm the part details in this page or confirm customer order.

The system displays the following fields in the “Customer Order Details” group box:

Customer Order #

The customer order for which the customer supplied part information must be entered

Amendment #

The amendment number of the customer order

Description

The textual description of the customer order

Zoom facility available

Restriction Type

Use the drop-down list box to specify whether the parts are supplied by the customer or not. The system lists the following options:

  •  Exclude – Select this option to indicate that the parts are not supplied by the customer.

  • Include – Select this option to indicate that the parts are supplied by the customer.

The system displays “Include” by default.

Part #

The part number supplied by the customer (Alphanumeric, 40). Mandatory. This part number must be already defined in the “Create Parts Main Information” activity of the “Parts Administration” business component.

Help facility available

The system displays the following field:

Part Description

The textual description of the part

Part Type

The type to which the part belongs

Customer Part #

The customer part number (Alphanumeric, 40). Mandatory. This part number must be already defined for the part in the “Customer” business component.

You can also enter a new Customer Part number, which will get updated in the “Customer” business component on parts confirmation.

Help facility available

Replenishment Policy

Use the drop-down list box to select the mode in which the part must be replenished. The system lists the options “Periodically” and “Order Based”.

Remarks

Any remark or comment regarding the customer-supplied part (Alphanumeric, 255)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Entering customer-supplied part details for a customer order – An overview

Edit Customer Order - A summary of the activity

This page helps you to record the details of parts supplied by the customer for MRO operations. You can enter the part number and the customer part number for the part supplied. You can specify whether the part would be replenished by the customer periodically or based on the order. Any comment pertaining to the customer part number can be entered. Based on the information provided in the “Customer” business component, system will automatically default the parts that will be supplied by customer.

After updation, you can confirm the part details in this page. You cannot modify the existing part information after it is confirmed.