About WorkSpace

Customer Order Management WorkSpace

Overview

Introduction to WorkSpaces: To meet today’s emerging challenges and to provide a highly productive, yet simple performance-driven environment throughout the hierarchy of a company including the middle, junior management and all executive personnel, “WorkSpaces” have been designed. WorkSpace presents only the important and relevant information based on the context (role / function) and the rest is just a click away. Actionable data and alerts are provided in the form of a to-do / exception list embedded with operational metrics that aid in effective decision support / data capture.

WorkSpace is role-based and focuses around data and actions to be taken by providing key information with possible follow-up actions for various business scenarios. The data provided in a WorkSpace can be used for effective decision-making and also for continuous assessment of the business.

WorkSpace – Key features

How to launch

Login

Figure 1

1.    In the http://ramcovm436/extui/

2.     Enter the Username and the Password and click Signin. The WorkSpace Menu appears. See Figure 2.

WorkSpace Menu

Figure 2

3.    From the workspace Main Menu, select any of the WorkSpaces e.g. Customer Order Management. The Customer Order Management WorkSpace appears. See Figure 3.

Figure 3

WorkSpace Layout

WorkSpace is divided into various sections as below:

Search

This section displays the count of all the actionable documents/transactions pertaining to a function area on launch of the WorkSpace. On click of a count, the relevant records are displayed. For example, you can retrieve stock documents from a specific warehouse in the Stores Operations WorkSpace. Likewise, you can retrieve specific aircraft/components with escalations/overdue tasks from technical Record WorkSpace. 

Search Filter

This section helps you to filter the search output on the basis of attributes of transactions.

Summary-level

You can view the document details of transactions in this section.

Detail-level 

The section displays details of the document selected in the Summary-level section.

Graphs

A graphical representation of the information retrieved in the WorkSpace is available in this section.

Quick Links

Access to links for the next valid action to complete the process by the user.

Advantages of WorkSpaces

4   Seamless navigation that enriches user experience.  With absolutely no menus and least traversal/clicks, a user can quickly access the precise user interface and perform the required task.

4   Data-driven and action-driven environment for personnel to perform day-to-day tasks to the highest efficiency.

4   Graphical representation to support  comparative analysis/review of details that  facilitates quick and reliable decision making.

4   Powerful search filters for quick retrieval of pending transactions.

4   Access to context-specific user interfaces, which allows the user to perform multiple actions by quick navigation of the relevant link.

Icons

To maximize WorkSpace view

Refresh

Switch user role

Switch OU

Normal view of WorkSpace

Classic view of WorkSpace

Search Portlet

Edit Portal layout

Restore Portal layout

Go to WorkSpace

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