Help On Services Contract

Glossary

How to use the web page

Using online help

This help page allows you to search and select a service contract number and transfer the details to the field where it is required. The system retrieves the values based on the details entered. The selected service contract details will be transferred to the required page when you click the “OK” pushbutton.

The “Help On Services Contract” page appears.

Customer Code

The code identifying the customer by which you want to retrieve the service contract details.

Customer Name

The name of the customer by which you want to retrieve the service contract details.

Currency

From the drop-down list box, select the currency of the contract.

Contract No.

The code identifying the service contract by which you want to retrieve the details.

Contract Status

From the drop-down list box, select the status of the contract. The system loads “All”, “Amend”, “Authorized” and “Pending for Authorization” as options.

Contract Type

From the drop-down list box, select the type of contract. The system loads “Blank”, “Licensing”, “Master Contract”, “SOW” and “Subscription” as options.

Start Date

The start date in the range of dates of the contract from which you want to retrieve the details.

Expiry Date

The expiry date in the range of dates of the contract from which you want to retrieve the details.

The system displays the following in the “Search Results” multiline:

Contract No.

A unique number identifying the service contract.

Description

The description of the service contract.

Contract Type

The type of contract. The type can be as “Licensing”, “Master Contract”, “SOW” and “Subscription”.

Start Date

The date from which the contract is started.

Expiry Date

The date on which the contract is expired.

Contract Value

The total contract value of the customer.

Currency

The currency of the service contract.

Contract Status

The status of the service contract. The status can be as “Amend”, “Authorized” and “Pending for Authorization”.

Customer Code

The code identifying the customer.

Customer Name

The name of the customer.