Viewing balance information

This page allows you to view the balance information. Tell me more.

Select the “View Balance” link under the “Customer Portal” business component.

The “View Balance Information” page appears.

The system displays the following in the “Customer Information” group box.

Company	The company mapped to login OU. The system retrieves and displays the company mapped to the login OU, from the “Organization Setup” business component.
Date	The format in which the date field is displayed. The system displays the current date by default.
Customer Name	The name of the customer. The system retrieves and displays the customer name corresponding to the customer code mapped to the user name in the login OU, from the “Customer” business component.

The system displays the following in the “Credit Limit Summary” group box:

Currency	The credit currency defined for the customer. The system retrieves and displays the credit currency for the login customer and login OU, from the “Customer” business component. If the credit currency is not defined for the customer, the system displays the customer currency in this field.
Total Limit	The credit limit defined for the customer, in the credit currency. The system retrieves and displays the total credit limit from the “Customer” business component. The system leaves the field blank, if the credit information is not defined for the customer.
Open Order Value	The total of all the open customer order values. The open order value is displayed in the credit currency.
Net Balance Due	The amount of balance due as on date.
Available Limit	The unutilized amount of credit limit. Available Limit = Total Credit Limit – Utilized Limit, where Utilized Limit = Account Balance + Open Order Value.

Enter the following in the “Balance Information” group box:

Currency

Use the drop-down list box to select the currency in which the customer transacts. The system lists all the transaction currencies for the customer.

Note: If the “Currency” drop-down list box set to other than “Summary”, the system performs the following:

Retrieves only those debit documents due and unadjusted credit documents for which the document currency is same as the currency selected in the drop-down list box, in the corresponding multiline.
Retrieves only those unadjusted receipts for which the receipt currency is same as the currency selected the drop-down list box.

Note: If the “Currency” drop-down list box is set as “Summary”, the system retrieves all the debit documents due, unadjusted receipts and the unadjusted credit documents irrespective of the document currency and the receipt currency, in the corresponding multiline.

The system displays the following in the “Balance Information” group box:

Debits Due	The total of all the values in the Amount Due column in the “Debits Due” multiline.
Unadjusted Receipts	The total of all the values in Unadjusted Amount column in the “Unadjusted Receipts” multiline.
Unadjusted Credits	The total of all the values in the Unadjusted Amount column in the “Unadjusted Credits” multiline.
Net Balance Due	The amount of balance due as on date.

Click the “Get Details” pushbutton to retrieve the search results:

The system displays the following in the “Debits Due” multiline:

Note: The system retrieves only those documents that are in the Authorized status.

Document Type	The reference document type, such as Customer Service Invoice.
Document #	The identification number of the document.
Invoicing Point	The location from which the invoice is raised.
Document Date	The date of creation of the document.
Document Currency	The currency in which the document is created.
Document Amount	The amount quoted in the document.
Amount Adjusted	The amount of credit adjusted against the debit, if any, in the document currency.
Amount Due	The amount of due for the debit document records selected in the multiline. The amount due is calculated using the following formula: Amount Due (In Document Currency) = Document Amount – Amount Adjusted.
Exchange Rate	The exchange rate is used for converting the document currency into the display currency selected in the “Currency” drop-down list box in the header.
Amount Due	The total amount due in display currency.
Due Date	The due date of each document fetched in the multiline.

The system displays the following below the multiline.

Total Debits Due

The total of all the values in the Amount Due column in the multiline.

The system displays the following in the “Unadjusted Receipts” multiline:

Receipt Mode	The mode of receipt of the ref doc namely cash, bank etc.
Receipt #	The identification number of the receipt. The system retrieves and displays the receipts from the “Customer Receipt” business component.
Receipt Date	The date of creation of the receipt.
Receipt Currency	The currency in which the amount was received.
Receipt Amount	The amount received with reference to each receipt, in receipt currency.
Unadjusted Amount	The amount of credit balance after adjustment of amount, if any, in receipt currency. This amount is calculated using the following formula: Unadjusted Amount = Receipt Amount - Amount Adjusted.
Exchange Rate	The exchange rate is used for converting the receipt currency into the display currency selected in the “Currency” drop-down list box in the header.
Unadjusted Amount	The unadjusted amount in display currency.
Instrument #	The instrument reference number for that particular ref doc number.
Remitter’s Bank	The bank code of the remitter.
Instrument Date	The instrument date mentioned in document.
Instrument Amount	The instrument amount mentioned in the reference document.
Instrument Status	The status of the instrument number.

The system displays the following below the multiline.

Total Unadjusted Receipts

The total of all the values in unadjusted amount column in the multiline.

The system displays the following in the “Unadjusted Credits” multiline:

Note: The system retrieves and displays the document type, document date, document currency and the document amount from “Customer Debit Credit Note” business component.

Note: The system retrieves only those documents whose document currency is equal to the input currency.

Document Type	The type of the document.
Document #	The credit note / reference document number. The system retrieves all the documents of document type identified as “Account/Item Based Credit Note” from the “Customer Debit Credit Note” business component.
Document Date	The date on which document was drawn or the date mentioned in document.
Document Currency	The code identifying the currency in which the credit note is being raised.
Document Amount	The amount stated in the document.
Amount Adjusted	The value that has been adjusted against the document.
Unadjusted Amount	The balance amount in the document remaining after adjustment if any, in document currency. The unadjusted amount is calculated using the following formula: Unadjusted Amount = Document Amount - Amount Adjusted.
Exchange Rate	The exchange rate is used for converting the document currency into the display currency selected in the “Currency” drop-down list box in the header.
Unadjusted Amount	The unadjusted amount in display currency.

The system displays the following below the multiline.

Total Unadjusted Credits

The total of all the values in the Unadjusted Amount column.

Viewing balance information - An Overview

This page shows the document wise break up of customer account balance. This page allows you view to the debit documents due information such as document type, document number, invoicing point, document date, document currency, document amount, amount adjusted, amount due, exchange rate applied on the amount due and the due date.

The unadjusted receipt information such as receipt mode, receipt number, receipt date, receipt currency, receipt amount, unadjusted amount, exchange rate applied, remitter’s bank, instrument number, date, amount and status are displayed in this page. You can also view the unadjusted credit documents in this page.