Selecting component warranty claim for revision

In this page, you can select a component warranty claim for revising its details. Tell me more.

Select the “Revise Component Warranty Claim” link under the “Component Warranty” business component.

The “Select Warranty Claim” page appears.

Enter the following field in the “Direct Entry” group box, if you know the warranty claim number for which the details must be revised:

Warranty Claim #	The number identifying the component warranty claim that you wish to revise (Alphanumeric, 18).
Revision #	The revision number of the component warranty claim (Alphanumeric, 40).

Select the "Revise Claim" link to revise the component warranty claim.

To search for component warranty claim

Enter the following fields in the “Search Criteria” group box to search for a component warranty claim. Data entry in the following fields is optional:

Warranty Claim #	The code identifying the component warranty claim that you wish to revise (Alphanumeric, 18). You can enter the warranty claim number in full or specify it partially using the “*” character. The system retrieves all warranty claim numbers that are similar to the number entered here.
Claim Type	Use the drop-down list box to select the type of the warranty claim. The system lists the options "Failure", "Reliability" and "Others". The system retrieves the warranty claim documents that have the claim type selected here.
Part #	The part to which the component belongs (Alphanumeric, 40). You can enter the part number in full or specify it partially using the “*” character. The system retrieves all warranty claim documents with the part number entered here.
Part Serial #	The serial number of the component against which the warranty claim is raised (Alphanumeric, 40). You can enter the part serial number in full or specify it partially using the “*” character. The system retrieves all warranty claim documents with the part serial number entered here.
Component #	The number identifying the component against which the warranty claim is raised (Alphanumeric, 90). You can enter the number in full or specify it partially using the “*” character. The system retrieves all warranty claim documents with the component number entered here.
Part Description	The textual description of the part (Alphanumeric, 150). The system retrieves all warranty claim documents with the part description entered here.
Claim Status	Use the drop-down list box to select the status of the component warranty claim. The system lists the following options:
	Released - Select this option to retrieve the warranty claim documents that are released.
	Pending Release - Select this option to retrieve the component warranty claim documents in "Pending Release" status. The 'released' claim document attains this status when it is revised.
User Status	Use the drop-down list box to select the user status of component warranty claim. The system lists all the 'active' user statuses of part warranty claim defined in the “Create Quick Codes” activity. The system retrieves all warranty claim documents of the user status specified.
Claim Category	Use the drop-down list box to select the category of the component warranty claim. The system lists all the 'active' claim categories defined in the “Create Quick Codes” activity. The system retrieves all warranty claim documents of the category specified.
Supplier Name	The name of the supplier (Alphanumeric, 150). You can enter the supplier name in full or specify it partially using the “*” character. The system retrieves all the component warranty claim documents with the supplier name entered here.

Click the "Search" pushbutton to display the search results.

The system displays the following details in the "Search Results" multiline:

Warranty Claim #	The component warranty claim document for which you wish to revise the details.
Revision #	The revision number of the warranty claim.
Description	The textual description of the component warranty claim.
Claim Type	The type of the component warranty claim, which would be "Repair," "Reliability" or "Others".
	Failure - indicates that the warranty claim is triggered due to the failure of the component.
	Reliability - indicates that the warranty claim is triggered due to the reliability factors.
	Others - indicates that the warranty claim is raised due to other reasons apart from failure and reliability.
Claim Status	The status of the component warranty claim which could be "Released" or "Pending Release".
User Status	The user-defined status of the component warranty claim.
Claim Category	The category of the component warranty claim.
Part #	The part to which the component belongs.
Part Serial #	The serial number of the component against which the component warranty claim is raised.
Component #	The number of the component against which the component warranty claim is raised.
Part Description	The textual description of the part.
Supplier #	The code of the supplier who supplied the part.
Supplier Name	The name of the supplier who supplied the part.

Click the hyperlinked warranty claim number in the multiline to revise the warranty claim details.

Selecting component warranty claim for revision - An overview

If you know the component warranty claim number, you can directly enter it. You can carry out a search for the claim based on the warranty claim number, claim type, part number, part serial number, status and user-defined status of the claim, category to which the claim belongs and the name of the supplier. The system retrieves the search results in the multiline.

The system retrieves the component warranty claim documents of the following statuses:

Released - the status of the claim when it is released in the "Release Component Warranty Claim" acitivity.
Pending Release - the status of the 'released' claim when it is revised.