Issuing certificate of maintenance

In this section you will be able to provide details of the certificate of maintenance, like reference and authorization details.

Click any one of the following radio buttons in the “Select Action” group box:

Create Certificate

Select this radio button to create a certificate for the part for which certificate is to be issued.

Note that this radio button is defaulted if:

Certificate has not yet been created.
Certificate is in “Fresh” status for the given Work Order #.

Reprint Certificate

Select this radio button to reprint the certificate for the part.

Note that by default this radio button remains selected if:

Certificate has already been created.
Part tag is in “Approved” status for the given Work Order #.

Replace Certificate

Select this radio button to replace an already created certificate.

Enter the following field in the “Select Action” group box:

Reference Type

Use the drop-down list box to specify the reference against which you wish to retrieve details. Mandatory. The system lists the following options:

Certificate #
Component #
Work Order #

The system displays Work Order # by default.

Reference #

The code identifying the reference document for the shop work order. Mandatory.

Ensure the following if “Work Order #” is selected as the “Reference Type”.

The number entered in this field is a valid work order number.
The status of the work order is either “Completed” or “Closed”.

Ensure the following if “Component #” is selected as the “Reference Type”.

The number entered in this field is a valid component number.
A work order already exists for the given component number.

Ensure the following if “Certificate #” is selected as the “Reference Type”.

The number entered in this field is a valid certificate number.

Ensure the following if “Certificate #” is selected as the “Others”.

The number entered in this field is a valid certificate number.

Click the “Get Details” pushbutton to retrieve the search results.

The system displays the following fields in the “Issue Details” group box:

Certificate #

The code identifying the certificate against the shop work order.

Enter the following field in the “Issue Details” group box:

Numbering Type

Use the drop-down list box to select the numbering type of the part for which certificate is to be issued. The system lists all the ‘active’ numbering types defined for the transaction type “Certificate of Maintenance” in the “Create Numbering Class” activity of the “Document Numbering Class” business component.

The system displays the following fields in the “Part Removal Details” group box:

Certificate Status	The status of the certificate which could be “Fresh”, “Approved” or “Cancelled”. Note that the system leaves this field blank if no certificate has been issued against the shop work order.
Printed?	Indicates whether the certificate has been printed. The system displays “Yes” or “No”. By default the system displays “Yes” if the certificate has already been prepared and printed, else displays “No”.
# of Copies	Indicates the number of copies of certificates printed against the shop work order.
Replaced Certificate #	The number identifying the certificate that was approved last approved.

Enter the following field in the “Issue Details” group box:

Paper Doc #

The number identifying the document.

The system displays the following fields in the “Main Core Details” group box:

Part #	The code identifying the part pertaining to the shop work order.
Serial #	The serial number of the component against which the shop work order is raised
Mfr. #	The code identifying the manufacturer of the main core part.
Mfr. Part #	The number issued by the manufacturer of the main core part.
Serial #	The serial number of the main core part.
Lot #	The lot number of the make part/piece part for which the shop work order is created.
Qty.	The quantity of the requested part that is required.
Mfg. Serial #	The manufacturing serial number issued by the manufacturer.
Mfg. Lot #	The manufacturing lot number issued by the manufacturer
Qty	The quantity of the part with respect to the Mfg. Serial # - Mfg. Lot #.
Component #	The code identifying the main core component.
Multiple Cores?	Indicates whether multiple parts are associated to the same work order.
Part Description	The textual description of the part.

The system displays the following in the “Reference Details” group box:

Work Order #	The number identifying the shop work order / component work order.
Order Description	The textual description of the work order.
Event #	The event number identified for grouping the shop work order. The event number is a linkage between the parent work order and the child work order.
Customer #	The customer of the main core part. Click the data hyperlink to view the customer record.
Source Customer Order #	The code identifying the source customer order.
Customer PO #	The customer purchase order associated with order.

Enter the following field in the “Reference Details” group box:

Ref Doc # / Rev #	The shop work order associated with the component for which you want to issue certificate of maintenance / The revision number of the work order. You must enter the Ref Doc #, if the process parameter ‘Enforce Ref. Doc. # for CoM’ is set as “Mandatory” in the “Set Process Parameters” page of the “Common Master” business component. The Ref Doc # entered must be valid.
	In the editable box alongside, enter the revision number of the reference document corresponding to the reference document entered.
Rev Date	The date on which the revision was made.
Final Disposition	The type of the work performed on the part during the final stage which could be repair, replace, exchange, etc.
Shelf Life Exp Date	The storage life of the part.
Work Status	Use the drop-down list box to specify the status of the work performed on the component. Mandatory. The system lists all the repair process codes in active status defined in the “Logistics Common Masters” business component.

Select one or more of the following check boxes to indicate completion of maintenance work on the part.

Default selection of check boxes: If the process parameter “Auto-selection of Work Status for work orders with Job Type 'Make' during issue certificates?” under the entity type Shop Work Order and entity User-Defined Values in the Define Process Entities activity of Common Master is ‘1’, the Inspect, Repair, Overhaul, and Modify check boxes remain selected on launch of the page depending on Work Status/Repair Process Code of the work order. However, if the process parameter is ‘0’, these boxes will be unchecked on launch of the activity.

Note: 1) The maintenance work duly completed as indicated by check boxes will appear under Status/Work in the COM report. 2) You cannot select the New and Prototype check boxes, if the job type of the work order is other than ‘Make’. 2) You cannot select the New and Prototype check boxes, if the job type of the work order is other than ‘Make’.

Entity Type: Shop Work Order Type
Entity: All Work Order Types
Parameter	Value		Impact
Auto-check Work Status checkboxes in the Issue CoM page based on?	“0” for “Maintenance Type defaults”		The check boxes in the CoM tab are checked based on the maintenance type of the repair process code selected in the Work Status drop-down list box.
	“1” for “Work Status set options”		The check boxes in the CoM tab are selected/deselected depending on the work status-related process parameters as explained next
Note: The work status-related process parameters explained below are applicable only if the “Auto-check Work Status checkboxes in the Issue CoM page based on?” process parameter is set as “1”.
Entity Type: Work Status
Entity: All Active Repair Process Codes
Parameter		Value	Impact in the CoM tab of the Issue Certificates screen
Auto-check “Inspect” in the Issue CoM page on selection of Work Status?		1	The Inspect check box will be selected on selection of repair process code in the Work Status drop-down list box.
		0	The Inspect check box will be deselected on selection of repair process code in the Work Status drop-down list box.
Auto-check “Repair” in the Issue CoM page on selection of Work Status?		1	The Inspected/Tested check box will be selected on selection of repair process code in the Work Status drop-down list box.
		0	The Repair check box will be deselected on selection of repair process code in the Work Status drop-down list box.
Auto-check “Overhaul” in the Issue CoM page on selection of Work Status?		1	The Overhaul check box will be selected on selection of repair process code in the Work Status drop-down list box.
		0	The Overhaul check box will be deselected on selection of repair process code in the Work Status drop-down list box.
Auto-check “Modify” in the Issue CoM page on selection of Work Status?		1	The Modify check box will be selected on selection of repair process code in the Work Status drop-down list box.
		0	The Modify check box will be deselected on selection of repair process code in the Work Status drop-down list box.
Auto-check “Inspected/Tested” in the Issue CoM page on selection of Work Status?		1	The Inspected/Tested check box will be selected on selection of repair process code in the Work Status drop-down list box.
		0	The Inspected/Tested check box will be deselected on selection of repair process code in the Work Status drop-down list box.
Auto-check “New” in the Issue CoM page on selection of Work Status?		1	The New check box will be selected on selection of repair process code in the Work Status drop-down list box.
		0	The New check box will be deselected on selection of repair process code in the Work Status drop-down list box.
Auto-check “Prototype” in the Issue CoM page on selection of Work Status?		1	The Prototype check box will be selected on selection of repair process code in the Work Status drop-down list box.
		0	The Prototype check box will be deselected on selection of repair process code in the Work Status drop-down list box.

Inspect	Indicates that the part has been duly inspected.
Repair	Indicates that the part has been duly repaired to rectify the discrepancy.
Overhaul	Indicates that the part has been duly overhauled.
Modify	Indicates any maintenance changes the part was subjected to.
Inspected/Tested	Indicates that the part has been duly inspected and tested.
New	Indicates the part is approved for use. Note: You must select this check box for shop work orders with the job type ‘Make’ only.
Prototype	Indicates the part is awaiting approval for use. Note: You must select this check box for shop work orders with the job type ‘Make’ only.
Tested	Indicates the part has been tested and found to be in a satisfactory condition. Process Parameter dependency: If the process parameter "Auto-check “Tested” in the Issue CoM page on selection of Work Status?" under the entity type Work Status and the entity “All User Defined Entities” in the Define Process Entities activity of Common Master is set as 'Yes' for the entity selected in the Work Status drop-down list box, the Tested check box will get selected by default. As a result of selection of the Tested check box, the Work Status section in the CoM report will display the term “Tested”. Names of reports for which the Work Status section in the CoM report must display ‘Tested’. AAC-038 Form 1 8130-3 GACA ANAC TC Form 1 BCAA Form 1 CAAV Form One CAANZ Form 1 CAANZ Form 2 AW-95 CAAT Airworthiness Approval Tag CASA Form 1 DGAC - RAP 001 DGCA Form 21-18 Triple Release – EASA-FAA-TCCA Dual Release - EASA-TCCA Dual Release - EASA-FAA Dual 8130-3 - EASA GCAA AW Form 1 CAA Form 1

Enter the following fields in the “Certificate Details” group box:

Certifying Remarks

Any comments pertaining to the certificate of maintenance. Mandatory.

Defaulting logic based on process parameters

The Certifying Remarks field by default displays information based on the definition of process parameters as elaborated in the following table

Process parameter	Value	Default behavior of the Certifying Remarks field
Display Task Description while issuing Certificate of Maintenance?	1	Displays description of all tasks in the status other than "Cancelled" from the SWO # for which CoM is to be generated.
	0	Not Applicable
Display MOD # while issuing Certificate of Maintenance?	1	Displays all MOD Out # using delimiter “,' for the main core part from the SWO # for which CoM is to be generated.
Display MOD # while issuing Certificate of Maintenance?	0	Not Applicable

Note: This field displays the task description in the Certifying Remarks field based on the sign off status of the sub-tasks as illustrated in the given table:

Status of at least one sub-task	Certifying Remarks
Signed-off / Not Required	Task Description
Void / Rejected	Blank

However, for tasks without sub-tasks, the task-level sign off status will be considered for displaying task description in the Certifying Remarks field as shown in the next table.

Status of task	Certifying Remarks
Signed-off / Not Required	Task Description
Void / Rejected	Blank

Eligibility

The eligibility of the certificate for associated component.

Print Option

Use the drop-down list box and select one of the following options for generating the certificate:

All Items on one Certificate – Select this option to generate a single certificate containing all the Part Serials / Part Lots available in the Work Order.
One Certificate per Item – Select this option generate multiple certificates depending on quantity of the work order. For example, if the Quantity of the Work Order is 5, then 5 Reports are generated with different Part - Serial or Part - Lot combination associated to that Work Order. The Part # and Serial # / Lot # are displayed in the respective columns of the respective reports.

By default, the system displays “All Items on one Certificate”.

The ‘Print Option’ drop-down list box is displayed only if Multiple Cores is set as 'Yes' for the work order.

Note that if the Child Work Orders are available for the associated cores, the related Part - Serial / Part Lot details will not be displayed in the Report.

Enter the following fields in the multiline:

Certificate Type	The name of the certificate that is issued to the specified part. The system displays all the certificate types as defined in the “Create Certificate Type” activity of the “Logistics Common Master” business component.
Reqd?	Indicates whether printing is required for the particular type of certificate.

Note: Ensure that at least one certificate type is selected in the multiline.

The system displays the following fields in the multiline:

Certifying Authority	The certifying authority.
Reqd?	Indicates the authority that is required to authorize the certificate of maintenance.

Note: Ensure that at least one certificate authority is selected in the multiline.

Enter the following field in the “Document Attachment Details” multiline:

File Name

The name of the file related to the issue of certificate.

Help facility available

Select the hyperlinked “Upload Documents” link to upload the documents.
Select the hyperlinked “View Associated Doc. Attachments” to view the associated document attachments.
Enter the following field in the “Authorization Details” group box:

Employee Code

The code identifying the employee against the login user. Mandatory. ‘On Enter’ facility available. The employee code entered must be valid. If the certificate is already created, the employee entered must have access to the Primary Work Center # selected.

Help facility available

The system displays the following field in the “Authorization Details” group box:

Employee Name

The name of the employee against the employee code.

Enter the following field in the “Authorization Details” group box:

Primary Work Center #	Use the drop-down list box to specify the primary work center in which the task is executed. The system lists all the active primary work centers associated with the login organizational unit, as defined in the “Logistics Common Masters” for which the login user has access rights. The system defaults the Primary Work Center # associated with the work order if certificate is not created.
License #	The unique license number of the employee who performs the inspection. Note that the system defaults the license number against the login user as defined in the “Employee Personal Information” business component if certificate is not created against the work order.
Authorization #	A number identifying the authorization of the employee.
Authorization Ref #	A number identifying the reference authorization.

Skill Code

Use the drop-down list box to specify the Skill Code against the Resource Type “Skills”. The system lists all the ‘Active’ skill codes whose ‘Effective From Date’ is earlier than or equal to server date and ‘Effective To Date’ is later than or equal to server date. These skill codes are defined in the “Employee Personal Information” business component.

Enter the following field in the “Authorization Details” group box:

Issued Date

The date of issue of the certificate.

Note that the system defaults the current system date if part tag is not created against the work order.

Click the “Save” pushbutton to save the certificate details.

Deriving numbering type for CoM

The system generates identification number (Certificate #) on creation of a CoM depending on the process parameters defined under the entity type “Shop Work Order Type” and entity “User-Defined“. The below table illustrates the conditional generation of certificate #.

Process Parameter	Value	Process Parameter	Value	Number Generation
Numbering type basis to issue COM	0 (Shop Work Order Type)	Numbering Type for Issue COM	The document numbering type defined for the “Certificate of Maintenance” Transaction in the Document Numbering class component	Based on the numbering type defined for the shop work order type in the Document Numbering Class business component.
			Null	The default numbering type for the “Maintenance Issue” transaction in the Document Numbering Class business component.
Numbering type basis to issue COM	1 (Certificate Type)	Numbering Type for Issue COM	The numbering type defined for Certificate Type in the Logistic Common Master business component.	Based on numbering type defined for the certificate type in the Document Numbering Class business component.
			Null	The default numbering type for the “Maintenance Issue” transaction in the Document Numbering Class business component.

Click the “Preview” pushbutton to preview the certificate in the PDF format before approval.

On clicking the “Preview” pushbutton, the system:

Generates the CoM with a watermark ‘Draft’ printed on the certificate, if the certificate is in “Fresh” status.
Allows you to preview the certificate only if the Certificate # is available in “Fresh” status in the “Issue Details” group box.

Click the “Approved & Print” pushbutton to approve and view the certificate in the PDF format.

Note: if Authentication Type is set as 'Not Required' against Action - 'Issue Certificates COM' for Entity - 'Shop Work Order' and Application Group - 'Desktop' in the Configure Dual Authentication screen, of Smart Card Interface, the Certificate of Maintenance tab will display a single button - Approved & Print button.

On the contrary, if Authentication Type is set as 'Login Password' or 'PIN' or 'Login Password & PIN' against Action - 'Issue Certificates COM' for Entity - 'Shop Work Order' and Application Group - 'Desktop' in the Configure Dual Authentication screen of Smart Card Interface, the Certificate of Maintenance tab will display two buttons Approve and Print.

Ø Click the “Approve” pushbutton to authorize the CoM for the completed task.

The User Authentication popup appears. Read User Authentication.

Note: The Certificate Type-Certifying Authority combination is not mapped to the 'Part #'/'Part Group'/'Part Model' of the main core part in the primary work center of the SWO in the “Work Center Certification Effectivity” screen, if the process parameter "Validate Work Center-Part-Certificate effectivity during Issue CoM?” is set as '1' for 'Yes' under the entity type Shop Work Order Type and the entity User defined Work Order Types in the Define Process Entities activity of Common Master.

Click the “Print” pushbutton to view the certificate in the PDF format.

Employee access: If the process parameter “Validate Employee Certificate/License availability during Sign-off/ Reject/ Void of Non-Routines?” under the entity type Shop Work Order Type and the entity User- Defined in the Define Process Parameters activity is 1, the system allows the employee to save, approve and print certificate for tasks only if the following attributes of the task/ Non-standard task and the License attributes of Employee # in HRMS business component (Record License Information screen) are identical:

a) Base Part # of Part # in Associated Cores of Work Order

b) Part Group of Part # in Associated cores of Work Order

c) Station of Task/ NST Work Center

d) Resource Group of Task/ NST

The system ensures the following on clicking the “Save” and “Approved & Print” pushbuttons:

For the Employee # specified, a valid License # - Skill # mapping must be available in the “Record Employee License Information” page of the “Employee Personal Information” business component.
If a valid License # - Skill # mapping is available, ensure that the following are true:
License # must be available in ‘Active’ status.
‘Valid From Date’ is earlier than or equal to the server date.
‘Valid Till Date’ is later than or equal to the server date.
‘Revoke/Suspension date’ is left blank or later than or equal to server date.
The Employee # entered must have access to the Primary Work Center # selected.

On clicking the “Approved & Print” pushbutton, the system performs the following:

Displays the "User Authentication Web Dialog" screen. Refer to the “Electronic Signature Feature” for more details.
Updates the modified certificate details.
Updates the status of the Certificate # to “Approved”.

On clicking the “Approved & Print” pushbutton, the system ensures that the Part # available in “Main Core Details” section and the ‘Employee code - Skill code and License #’ combination available in the “Authorization Details” section of the current page are also available in the “Record Employee License Information” page of the “Employee Personal Information business component. If this is true, the system allows the employee to approve and print the CoM only if the following conditions are satisfied:

1. For the Employee # entered, License # must be in ‘Active’ status, and 'Valid Till’ date and ‘Revoke / Suspension Date’ must be greater than or equal to server date as defined in the “Record Employee License Information” page.
2. Base Part # / Part Group # in the “Record Employee License Information” page must match with the Part # available in the “Main Core Details” section or Base Part # of the Part # defined in the “Part Administration” business component.

Click the “Reprint” pushbutton to reprint the certificate.
Click the “Cancel” pushbutton to cancel the certificate.

The system performs the following:

Updates the status of the Certificate # to “Cancelled”.

Note: The “Save”, “Preview”, “Approved & Print” and “Cancel” pushbuttons are visible and the “Reprint” pushbutton is hidden, if the “Create Certificate” and the “Replace Certificate” radio buttons are selected.

The “Reprint” pushbutton is visible and the other pushbutton buttons are hidden, if the “Reprint Certificate” radio button is selected.

The system displays the following:

Note that the system leaves the following fields blank if part tag is not created against the work order.

Created by	The login user id of the person who created the part tag / certificates.
Create Date	The date on which the part tag / certificates were created.
Modified by	The login user id of the person who modified the part tag / certificate details.
Modified Date	The date on which the part tag / certificate details was last modified.
Approved By	The name and code of the employee who approved the part tag.
Approved Date	The date on which the employee approved the part tag.

Note: The system leaves the “Modified By”, “Modified Date”, “Approved By” and “Approved Date” blank on creation of the part tag for the first time.

Report Design

Printing of CoM is influenced by the process parameters defined under the entity type Certificate Type and the entities as all Active certificate types in the Define Process Entities activity of Common Master as illustrated in the table next:

Process parameter	Value	Impact on the Report
Specify a Report Template to print for the current Certificate Type	Valid Report Template	The CoM is printed based on the template specified for the certificate type.
Tick the checkbox next to the text “Other regulation Specified in block 12”?	1	Under the B12 section in the report, the “Other regulation Specified in block 12”? checkbox will be selected in the report
	0	Under the B12 section in the report, the “Other regulation Specified in block 12”?, checkbox will not be selected in the report.
Remarks to be printed in Block 12?	Text less than 1000 characters	The remarks will be printed under B12 section in the report.

Dual Authentication feature

User authentication can be made mandatory for the Approval of CoM against completed work orders. Firstly, Authentication Type must be set for the Issue CoM action in the Configure Dual Authentication screen of Smart Card Interface.

If Authentication Type is set as 'Login Password' or 'PIN' or 'Login Password & PIN' against Action - 'Issue Certificates COM' for Entity - 'Shop Work Order' and Application Group - 'Desktop' in the Configure Dual Authentication screen of Smart Card Interface, the Certificate of Maintenance tab will display two buttons Approve and Print. On the contrary, if Authentication Type is set as 'Not Required' against Action - 'Issue Certificates COM' for Entity - 'Shop Work Order' and Application Group - 'Desktop' in the Configure Dual Authentication screen, the Certificate of Maintenance tab will display a single button - Approved & Print button.
On click of the Approve button, the User Authentication popup appears prompting the users to enter their user credentials (PIN/Password/Both), if the dual authentication has been enabled for the CoM issuing process. (A similar User Authentication process is already available in the Aircraft Maintenance Execution and Work Reporting Hub screens).You can enable Dual Authentication for the CoM issue action in the Configure Dual Authentication activity of Smart Card Interface. If Dual Authentication has been enabled for the Issue CoM action, the Certificate of Maintenance tab will vary in the following way:
In the Create Certificate and Replace Certificate modes, the following pushbuttons will be available, if CoM has not been created for the SWO or if CoM is in the Fresh status:
- Save
- Preview
- Approve
- Cancel
- Print
On the launch of the tab, all the above buttons except the Print button will be displayed in the tab.
Upon authentication of the shop work order, the Print button alone will appear in the tab, since Print? will be ‘No’ at that point of time.
In the Reprint mode, only the Reprint button will be available for users
The Print Option drop-down list box will display “All Items on One Certificate” as the default option. The option “One Certificate per Item” will not appear in the drop-down list box, if “Multiple Cores?” is set as ‘No’ for the work order.
The entire Main Core Details section will display regardless of the job type of the work order or data availability

User Authentication procedure

On click of the "Approve" pushbutton, the User Authentication popup opens up to display the following information:

Employee #	The unique identification code of the employee.
Employee Name	The name of the employee

Enter the following login credentials for successful generation of the certificate.

Login Password

The password for the login user of Ramco Aviation. Mandatory.

The Login Password field is available only if Authentication Type is “Login Password” or “Login Password and PIN”.

Note: The login password must be valid for the user name of the employee #.

PIN

The PIN as allotted to the employee in the “Set/Change PIN” activity. Mandatory.

The PIN field is available only if the Authentication Type is “PIN” or “Login Password and PIN.

Note: Based on Authentication Type set for the Application Group, Entity and Action combination in the “Configure Dual Authentication” activity of Smart Card Interfa, you are required to enter either Login Password or PIN or both to proceed with task signoff and Issue of CoM. See table

Authentication Type for desired Action	Field (s) available
Login Password	Login Password
PIN	PIN
Login Password & PIN	Login Password and PIN
Not Required	Not Applicable (The Dual Authentication window does not open up)

Click the “Save” pushbutton.

On successful authentication, the system executes the pushbutton task.

Note: However, in situations when the task sign-off/void requires dual authentication and PIN is not defined for Employee #, the Set/Change PIN screen opens up to facilitate the user to define dual authentication credentials. Subsequent to setting of PIN and password, the user can sign-off tasks. Modification/update of execution comments and corrective action may also require user dual authentication depending on the process parameter definition in the Define Process Parameter activity in Common Master. For further details on Dual Authentication, refer to online help for Smart Card Interface.

To proceed carry out the following:

Select the “Part Id Tag” tab to tag the condition of the part.
Select the “Certificate of Conformity” tab to issue Certificate of Conformity.
Select the “Certificate of Calibration” tab to issue Certificate of Calibration.

Prerequisites

4Parts must be identified against the Work Order #.

4The certificate must be in “fresh” status for the associated work order.

4Discrepancy against the current business component must be other than “Pending” status.

4The associated work order must be in “Closed” or “Completed” status only.