Repair Order Hub

Managing Repair Order Hub

The “Repair Order Hub” screen enables the user to view the Repair Order in different stages of its life cycle.

Select the “Repair Order Hub” activity in the “Repair Order Management” business component.

The “Repair Order Hub” page appears

Enter the following field in the header section:

View Option

Enter any of the following fields for which the repair order details can be viewed.

· Part # - The number identifying the part for repair.

· Part Description - The description of the part for repair.

· Repair Order # - The number identifying the Repair Order.

· Supplier # - The supplier for whom the part is sent for external repair.

· Supplier Name – The name of the supplier for whom the part is sent for external repair.

Click the “Get” pushbutton to retrieve the details in the multiline.

Note: The system retrieves the repair orders based on the User Preference defined in the “Manage Screen Defaults and Preferences” activity of the “User Preference” business component. If no User preference definition exists, the system retrieves all the Repair Orders with the default date range defined for the Repair Order Date.

List View

Click the toggle icon to view the Repair Orders by filtering them as per the pre-defined filtered arrived based on the stage of a Repair Order document in its life cycle.

The system displays the following tiles along with the count:

Draft Orders	Indicates the total count of the Repair Order in ‘Draft’ status.
Fresh Orders	Indicates the total count of the Repair order in ‘Fresh’ status.
Released Orders	Indicates the total count of the Repair Order in ‘Released’ status.
Shipped Orders	Indicates the total count of the Repair Order in ‘Shipped’ status.
Quoted orders	Indicates the total count of the Repair Order in ‘Quoted’ status.
Amendment Pending Confirmation	Indicates the total count of the Repair Order in ‘Amended’ status.
Quotes Pending Authorization	Indicates the total count of the Repair Order in ‘Confirmed’ status.
Execution Inprogress	Indicates the total count Repair Orders in ‘Authorized’ status.
Closed Orders	Indicates the total count Repair Orders in ‘Closed’ status.
AOG Open Orders	Indicates the total count Repair Orders with Priority as ‘AOG’, in statuses other than ‘Cancelled’ or ‘Closed’ or ‘BER Closed’.
Acknowledged Orders	Indicates the total count Repair Orders that are in ‘Acknowledged’ Status for the selected History Period defined in 'History Period to be considered' set option of the “Set Purchase Options” activity of the “Logistics Common Master” business component.
BER Closed Orders	Indicates the total count Repair Orders that are in ‘BER Closed’ Status for the selected History Period defined in 'History Period to be considered' set option of the “Set Purchase Options” activity of the “Logistics Common Master” business component.
Cancelled Orders	Indicates the total count Repair Orders that are in ‘Cancelled’ Status for the selected History Period defined in 'History Period to be considered' set option of the “Set Purchase Options” activity of the “Logistics Common Master” business component.

Exception View

Click the toggle icon to view the Repair Orders by filtering them as per the pre-defined filtered arrived based on the key areas where attention will be most required.

The system displays the following tiles along with the count:

Overdue Orders	Indicates the total count of the Repair Orders with Repair Shop Shipping Date lesser than current date.
Quotes Returned	Indicates the total count of Repair Orders in ‘Returned’ status.
Quarantined Receipts	Indicates the total count of Repair Orders against which at least one Part is Quarantined in the Repair Receipt with the Resolution Responsibility identified as defined in the “Manage Screen Defaults and Preferences” activity of the “User Preferences” business component. If no value is defined, then the system considers all the Repair Orders.
Customer Quote Rejections	Indicates the total count of Repair Order with Customer Authorization Status as ‘Rejected’ or ‘Re-Quote’.
Alert Orders	Indicates the total count of Repair Order with Repair Shop Shipping Date within the alert days as defined in the “Manage Screen Defaults and Preferences” activity of the “User Preferences” business component. If no value is defined, the system considers it as 30 days.

The system displays the following fields in the “Order List” multiline:

Repair Order #	The number identifying the Repair Order.
Repair Shop #	The number identifying the shop where the component must be repaired.
Repair Shop	The name of the shop where the repair is carried out.
Status	The status of the Repair Order which could be one of the following: Draft - When some more information is pending to be entered for the repai order. A repair order cannot be released for shipping in the “Draft” status. Fresh - When all the information pertaining to the repair order has been entered. The repair order can be released for shipping the component. Released - When the repair order has been released. Shipped - When the repair order has been shipped. Acknowledged - When the repair order has been acknowledged. Quoted - When the repair order has been quoted.
Priority	The priority of the Repair Order. The priority could be “Aircraft on Ground” (AOG) or any other ‘Active’ code defined in the “Maintain Priority Codes” activity of the “Logistics Common Master” business component.
Ref. Doc. Type	The type of the reference document for which the repair order is raised.
Ref. Doc. #	The number identifying the reference document.
Part #	The number identifying the part for repair.
Serial #	The serial number of the part.
Part Info.	The information of the part for repair.
Component #	The number identifying the component.
Customer Order #	The number identifying the customer order of the repair order.
Under Warranty	Indicates whether the component is covered under warranty or not.
Facility Object #	The identification number of the facility object related to the part.
Facility Type	The type of the facility object, such as Tool, Equipment or Other of the part.
RO Type	The type of the Repair Order which could be “Normal” or “Exchange”. Exchange – Indicates that the component is to be exchanged. Normal – Indicates that the component is to be repaired and returned.
Shop Job Type	The shop job type for the repair order which could be ‘Component’, ‘Piece Part’ or ‘Facility’.
RO Category	The category to which the repair order belongs.
Customer #	The code identifying the customer who owns the component.
Returned by	The user ID by whom the Repair Order was returned.
Reason for Cancellation/Reversal	The reason for cancellation/return of the repair order.
User Status	The user status of the Repair Order. The user-defined statuses could be one of the values defined in the “Create User Status” activity of the “Logistics Common Master” business component, which are in the “Active” status.
Created By	The ID of the user who created the repair order.
Buyer Group	The buyer group, which has procured the part.
RO Date	The date on which the repair order is created.
Reason	Any additional details pertaining to the repair order.
Planned Receipt Date	The planned date on which the core part will be received from the repair shop.
Actual Receipt Date	The actual date on which the core part is received from the repair shop.
Authorized Date	The date on which the repair order was authorized.
Repair For	The Self, Supplier or Customer, for whom the part is sent for external repair.
Trading Partner	The trading partner which could be supplier or customer.
Chat	Click the icon to initiate collaborator.
Attachment	Any attachments related to the repair order.

Enter the following field to navigate to the required screen:

Quick Links

Use the drop-down list box to specify the screen to be launched. The system lists the following links:

Generate RO Report
Maintain repair Shop Correspondence
Upload Documents
View Issue List
View RR List