Viewing Associated Warranty Instances

This Pop-up enables to view the warranty instances for a given Part-Serial/lot # involved in different stages of the repair cycle. This pop-up also enables to view the warranty records offered by a supplier for a given part-serial/Lot #. The pop-up can be launched for a Part-Serial/Lot # received in a Customer Goods Receipt. You can view the warranty reference documents and the repair history during evaluation of warranty.

Click the hyperlinked field ‘Under Warranty’ in the multiline of the “Work Requested Customer Parts” tab in the “Manage Goods Receipt” screen in the “Goods Inward” business component.

The “View Associated Warranty Instances” Pop-up appears.

The Pop-up can also be viewed from the following screens:

Route Unserviceable Components / Parts
Plan Work Order
Record Work Estimates
Manage Sale Quotation
Manage Invoice Release

The system displays the following fields in the header:

Part #	The number identifying the Part for which the warranty instance is associated.
Serial #	The serial number of the part for which the warranty instance is associated.
Lot #	The lot number of the part for which the warranty instance is associated.

The system displays the following fields in the “Warranty Instance Details” multiline:

Warranty Agreement #	The number identifying the warranty Agreement.
Agreement Type	The type of the Agreement.
Start Date	The date from which the warranty instance becomes valid.
End Date	The date on which the warranty instance ends.
Failed Date	The date on which the part has failed.
Warranty Parameter	The code specifying the parameter on basis of which warranty is provided for the Part.
Warranty Value	The value for which the warranty is provided for the Part-Serial #.
Failed Value	The parameter value of the part-serial # when it got failed.
Ref. Document Type	The type of the reference document referring which the warranty instance was generated. The values could be “Customer Order” or “Part Sale Order” or “Other”
Ref. Document #	The number specifying the reference document corresponding to the Warranty Instance #. Click the hyperlinked Reference Document # to view the reference document.
Warranty Instance #	The number specifying the Warranty Instance. This is applicable only for the warranty offered by the MRO.
Supplier #	.The Supplier code identifying the supplier who has offered warranty for the Part-Serial/Lot #.
Supplier Name	The name of the supplier who has offered warranty for the Part-Serial/Lot #.

Select the “View Repair History” link to view the Repair history of the part associated with the warranty instance.