Viewing associated service requests
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This page allows you to view the various engineering service requests (ESR) associated to the engineering advice note. Tell me more.
Select the “View Associated Service Request” link at the bottom of the “View Engg. Advice Note” page.
The “View Associated Service Requests” page appears.
The system displays the following:
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Date Format |
The format in which the date fields are displayed in this page. This format is displayed from the “User Preferences” business component based on the login user ID. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default. |
The system displays the following in the “Advice Details” group box:
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Engg Advice Note # |
The number identifying the EAN, for which the associated service requests are displayed. |
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Revision # |
The revision number of the selected EAN, if available. |
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Subject |
The subject of the EAN. Zoom facility available |
The system displays the following in the “Service Request Details” multiline:
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Engg Service Req # |
The number identifying the ESR associated to the EAN displayed in the “Advice Details” group box. |
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Subject |
The subject of the ESR. |
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Applicability |
Indicates whether the ESR has been raised for “Aircraft”, “Component” or “Engine”. |
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Requesting Org Unit |
The organization unit, which has raised the ESR. |
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Associated Date |
The date on which the ESR was processed and associated with the EAN. |
Check the box in the “Select” column of the multiline to select an ESR for viewing its details.
To proceed, carry out the following
Select the “View Service Request” link at the bottom of the page to view the details of the ESR selected in the multiline.
Refer the “Viewing Service Request – An overview” for more details.
Viewing associated service requests – An overview
This page allows you to view the various engineering service requests (ESR) associated to the engineering advice note. The system retrieves and displays all the ESRs associated to the selected engineering advice note. Details such as the number identifying the ESR associated to the EAN, the subject of the EAN, the EAN applicability, the organization unit that requested the ESR and the date on which the ESR was associated to the EAN, are displayed. This page also allows you to select an ESR number in the multiline for viewing its details.