Amending object details

Amend Customer Order - A summary of the activity

Unified Glossary

Basics of using a Ramco Enterprise Series Web Page

Using Online Help

Using this tab, you can amend the object details.

The system displays the following in the “Aircraft Effectivity Details" group box:

Aircraft Reg. #

The aircraft registration number  on which the customer order is created

Manufacturer Serial #

The manufacturer serial number of the aircraft.

Aircraft Model #

The model to which the aircraft belongs.

The system displays the following in the “Work Center Details” group box:

Primary Work Center #

The unique identifier of the work center, which is responsible for the  work  execution.

The system displays the following detail in the “Part Effectivity Details” group box, upon saving the details:

Line #

The line number of the object details

Part #

The unique part number to which the component maintenance object  belongs. This needs to be entered only when order applicability is component

Help facility available.

Customer Part #

The unique customer part number

 Help facility available.

Part Serial #

 

The part serial number (Alphanumeric, 40). ). You must enter this field if the customer order applicability is “Component” or “Engine” and “Automatic Creation of Work Scope” or “Automatic Creation of Repair Order” is set as “On Confirm” in the “Set Options” activity.

This serial number must be defined for the part in the “Stock Maintenance” business component.

Help facility available..

Lot #

Lot number refers to a unique identifier given to a set of parts received from the supplier in a particular instance.

Help facility available.

Part Qty.

The quantity of the parts for which the maintenance must be carried out.

Shop Job Type

Use the drop- down list box to select any one of  the following shop job types

  • Make” indicates that a new  part must be  manufactured.

  • “Piece” indicates that maintenance must be carried out for a non component part

Stock Status

Use the drop- down list box to select the stock status. The system is loaded with the applicable stock statuses of the customer part for which maintenance must be carried out. The values are retrieved from the UDSS component.

Examples are Customer Civil and Customer –military.

The system displays the following.

 

Part Description

The name or description of the part.

 

  • Enter the following details:

Execution Facility

Use the drop-down list box to identify the execution facility. The system lists the following:

  • External – to indicate that the maintenance service will be provided by the external facility.

  • Internal – to indicate that the maintenance service will be provided by the internal facility.

Execution Location

Use the drop- down list box to select the work center organizational units if the “Execution Facility” is selected as “Internal”. If the “Execution Facility” is selected as “External” then use the drop-down box to select the Repair order organization units. The system lists the organizational units with respect to the option selected in the “Execution Facility” field

Work Center

The work center in which the maintenance work is carried out

RO Location

Use the drop-down list box to select the organizational unit in which the repair order will be executed. The system lists all organizational units in which the repair order can be created.

Repair Shop #

The identification number of the repair agency  that will undertake the repair work (Alphanumeric, 45). Ensure that the repair shop is already defined in the “Supplier” business component. Data entry in this field is mandatory.

Help facility available.

Salvage Value / Unit

The salvage or scrap value per unit for the maintenance object .

Position Code

The position code to which the component is attached (Alphanumeric, 25)

Level Code

The level code to which the sub-component is attached (Alphanumeric, 150)

The system displays the following details in the “Warranty Claim details” group box:

Claim Status

The warranty claim status of  the customer order.

Reference Customer Order #

A unique number identifying the customer order based on which the warranty is being claimed by the customer .

Warranty Reference #

A unique number identifying the component warranty reference.

Audit Report Required?

Indicates whether audit report for the is required or not.

Audit Report #

The unique identifier of the audit report.

Warranty Remarks

Any remarks pertaining to the warranty.

Customer Inspection

Use the drop-down list box to specify whether the customer inspection of the maintenance work is required or not. The system lists the options “Required” and “Not Required”.

By default, this field is set as “Required”.

Salvage Main Core At

Use the drop-down list box to specify the location of salvage action for the specific part. The system lists the following options:

  • MRO – indicates that the MRO will salvage the part

  • Operator – indicates that the airline operator or the customer will salvage the part declared

Receiving Location

Use the drop-down list box to identify the organizational unit in which the object will be received. The system lists all the organizational units in which the customer goods receipt or stock receipt can be created. The organizational unit must be associated with the execution location selected in the “Repair Order/Exec. Location” field.

Salvage Core Returnables At

The location  at which the spares associated with main core are salvaged

Shipping Location

Use the drop-down list box to select the organizational unit from which the serviced object must be shipped. The system lists all the organizational units in which the pack slip can be created

Receiving Warehouse #

Use the drop-down list box to specify the warehouse in which the parts required for maintenance service will be received. The system lists all the warehouses associated with the ”Receiving Location”.

General Instructions

Any general instruction pertaining to the customer order (Alphanumeric, 2000)

Zoom facility available

To proceed carry out the following: