Entering search criteria for viewing claims

View Claim Details - A summary of the activity

Unified Glossary

Basics of using a typical webpage

Using Online Help

This tab page allows you to specify the search criteria for viewing the claim details.

Claim #

A unique number identifying the claim (Alphanumeric, 40). Enter the number in full or specify it partially using the “*” character. The system retrieves all the claim documents whose number is similar to the number entered here.

Claim Description

The textual description of the claim (Alphanumeric, 2000).

Supplier #

The number identifying the supplier on whom the claim is raised or initiated (Alphanumeric, 45). Enter the number in full or specify it partially using the “*” character. The system retrieves the claim documents having supplier number similar to the number entered here.

Claim Status

Use the drop-down list box to specify the status of the claim. The system lists the values “Draft”, “Fresh”, “Cancelled”, “Confirmed”, “Registered”, “Released”, “Accepted”, “Rejected”, “Closed” and "Partially Accepted".

The system leaves the field blank by default.

Part #

The number identifying the part for which the claim is raised (Alphanumeric, 40). Enter the number in full or specify it partially using the “*” character. The system retrieves all the claim documents that are raised on part whose number is similar to the number entered here.

Part Description

The textual description of part (Alphanumeric, 150).

Affected Aircraft Reg #

The registration number of the aircraft against which the claim is raised. (Alphanumeric, 30).

Claim Category

Use the drop-down list box to specify the category to which the claim belongs. The system lists all the quick codes that are of type “Claim Category” as defined in the “Maintain Quick Codes” activity of the current business component, irrespective of the statuses.

The system leaves the field blank by default.

Initiated By

The code identifying the employee who initiated or recorded the claim that has to be viewed (Alphanumeric, 77). Enter the number in full or specify it partially using the “*” character. The system retrieves all the claim documents that are initiated by the employee whose number is similar to the number entered here.

Claim User Status

Use the drop-down list box to specify the user status of the claim. The system lists all the quick codes that are of type “Claim User Status” as defined in the “Maintain Quick Codes” activity of the current business component, irrespective of the statuses.

The system leaves the field blank by default.

Claim Date From

The starting date from which the records are to be retrieved in the multiline. (Date Format). By default, the system displays the date which is 30 days earlier than the server date in the date format set by the user in the “Set User Date and Time Format” activity of the “User Preferences” business component. If the date format is not set by the user, the system displays the date format in the Organization Level format.

Claim Date To

The ending date until which the records are to be retrieved in the multiline. (Date Format). By default, the system displays the server date in the date format set by the user in the “Set User Date and Time Format” activity of the “User Preferences” business component. If the date format is not set by the user, the system displays the date format in the Organization Level format.

Note: Leave all the above fields blank, to retrieve the claim documents irrespective of the search criteria.

To proceed carry out the following:

Refer to the topic “Entering additional search criteria for viewing claims” to proceed further.

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