Entering additional search criteria for viewing claims

View Claims Details - A summary of the activity

Unified Glossary

Basics of using a typical webpage

Using Online Help

This tab page allows you to specify the additional search criteria for viewing the claim details.

Primary Agreement Type

Use the drop-down list box to specify the source agreement type, through which the claim is generated. The system lists the following options;

  • Purchase Order - Select this option to specify if the source agreement through which the claim is generated, is purchase order.

  • Repair Order - Select this option to specify if the source agreement through which the claim is generated, is repair order.

  • Part Warranty Agreement - Select this option to specify if the source agreement through which the claim is generated, is part warranty agreement.

  • Component Warranty Reference - Select this option to specify if the source agreement through which the claim is generated, is component warranty.

  • Aircraft Warranty Agreement - Select this option to specify if the source agreement through which the claim is generated, is aircraft warranty agreement.

The system leaves the field blank by default.

Primary Agreement #

The code identifying the source agreement through which the claim is generated. (Alphanumeric, 40).

Claim Classification

Use the drop-down list box to specify the classification of the claim. The system lists the following options:

  • General – Select this option to indicate that the claim is generated manually.

  • Maintenance – Select this option to indicate that the claim is generated for a part declared as failed with reference to an execution work order document,  Engineering Order or Component Replacement.

The system leaves the field blank by default.

Claim Remedy

Use the drop-down list box to select the nature of claim remedy. The system lists the following options:

  • Part Replacement – Select this option to request for part replacement from the supplier, as a claim remedy.

  • Credit Request – Select this option to request for credit for the failed part from the supplier, as a claim remedy.

The system leaves the field blank, by default.

Claim Type

Use the drop-down list box to specify the claim type. The system lists the following options:

  • Failure – Select this option to indicate that the claim is triggered due to the failure of the part.

  • Reliability – Select this option to indicate that the claim is triggered due to reliability factors.

  • Repair – Select this option to indicate that the claim is triggered due to the repair of the part.

  • Others – Select this option to indicate that the claim is raised due to reason other than failure, reliability and repair.

The system leaves the field blank by default.

Failed Part Disposition

Use the drop-down list box to select the mode of disposition of failed parts. The system lists the following options:

  • Scrap – Select this option to indicate that failed parts are scrapped off.

  • Return – Select this option to specify that the failed part is returned to the supplier.

  • Hold – Select this option to specify that the failed part is kept on hold by the airline operator for the supplier’s further instructions on claim.

The system leaves the field blank by default.

Claim Implications

Use the drop-down list box to specify the implications recorded for the claim. The system lists all the ‘Active’ quick codes that are of type “Claim Implications” as defined in the “Maintain Quick Codes” activity of the current business component.

The system leaves the field blank by default.

Total Claim Amount From/To

The accepted amount of the claim, from which you wish to retrieve the claim documents.  (Decimal). You can enter the accepted claim amount till which you wish to retrieve the claim in the box provided alongside. (Decimal).

Note: Leave all the above fields blank, to retrieve all the claim documents irrespective of the search criteria.

To proceed carry out the following:

Refer to the topic “Entering search criteria for viewing claims” to proceed further.

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