Managing damage report

Select the “Manage Damage Report” activity under the “Damage Report” business component.

The “Manage Damage Report” page appears.

Select any one of the radio button:

Generate	Select this radio button if you wish to generate a damage report.
Modify	Select this radio button if you wish to modify details of a damage report.
View	Select this radio button to view details of a damage report.

To generate a discrepancy report

Select the “Generate” radio button in the “Manage Damage Report” activity.
Enter the following fields in the “Damage Report Details” group box:

Discrepancy #

The number identifying the discrepancy.

Ensure that the value entered in this field is a valid discrepancy number.

Help facility available.

Category

Use the drop-down list box to select the category to which the discrepancy belongs. The system lists the quick codes as defined for the quick code type “Report Category” in the “Maintain Quick Codes” activity of the current business component.

Date

The date of the discrepancy report. (Date Format).

The system displays the following field in the “Damage Report Details” group box:

Status

The status of the damage report which could be Fresh, Assessed, Confirmed or Closed.

The system displays the following field in the “Damage Report Details” group box:

Report Details

A brief textual description describing the damage.

Reported by

The employee code of the person who reported the damage.

Help facility enabled.

The system displays the following field in the “Damage Report Details” group box:

Reporter Name

The name of the employee who reported the damage.

Select the “Maintain Discrepancy Information” link to edit the deferment details already specified for a work unit.
Select “Generate Report” pushbutton to generate the discrepancy report.

To modify or view a damage report

Select “Main Details” tab page to record/view the main details of the damage report.
Select the “Damage Details” tab page to record/view details of the details.
Select the “Assessment Details” tab page to record/view the details of fixing the damage.
Select the “Save Chart Details” pushbutton to save details of the chart associated with the damage.
Enter the following details:

Assessed by: Emp #	The code of the employee who assessed the damage report. Help facility enabled.
Date	The date on which the damage report was assessed.
Ref #	The reference number of the assessment.
Remarks	Any comments pertaining to the damage.

Select the “Short Close Report” pushbutton to close the damage report.
Select the “Confirm Assessment” pushbutton to confirm the assessment of the damage.
Select the “Print Damage Report” link to print the damage report.

The system displays the following fields in the “Record Statistics” group box:

Created by	The login user id or name of the person who created the report.
Created Date	The date on which the report was created.
Last Modified by	The login user id or name of the person who modified the report.
Last Modified Date	The date on which the report was modified recently.
Confirmed by	The login user id or name of the person who confirmed the report.
Confirmed Date	The date on which the report was confirmed.
Assessed by	The login user id or name of the person who assessed the report.
Assessed Date	The date on which the report was assessed.
Cancelled by / Short Closed by	The login user id or name of the person who cancelled the report.
Cancelled Date / Short Closed Date	The date on which report was cancelled / short closed.

To modify details of discrepancy report

Modifying/viewing main details tab page

This section enables you to record and view all the main details, file attachment and chart details associated with the discrepancy report.

Select the “Modify” radio button in the “Manage Damage Report” activity.
Enter the following fields in the “Damage Report Details” group box:

Damage Report #

The number identifying the damage report for which you wish to modify/view details.

Help facility available

Select the “Go” pushbutton to proceed further.

Category	Use the drop-down list box to select the category to which the discrepancy belongs. The system lists the quick codes as defined for the quick code type “Report Category” in the “Maintain Quick Codes” activity of the current business component.
Date	The date of the discrepancy report for which you wish to modify/view details.

The system displays the following field in the “Damage Report Details” group box:

Status

The status of the damage report which could be Fresh, Assessed, Confirmed or Closed.

The system displays the following field in the “Damage Report Details” group box:

Report Details

A brief textual description describing of the damage

Reported by

The employee code of the person who reported the damage.

Help facility enabled.

The system displays the following field in the “Damage Report Details” group box:

Reporter Name

The name of the employee who reported the damage.

Select “Save Report Details” pushbutton to save details against the Damage Report #.

The system displays the following fields in the “Source Discrepancy Details” group box:

Discrepancy #	The number identifying the discrepancy that has been raised against the aircraft.
Reported by	The login ID of the user who reported the damage.
Reported Date	The date on which the damage was reported (Date Format).
Status	The status of the damage report which could be Fresh, Assessed, Confirmed or Closed.
Aircraft Reg. #	The registration number of the aircraft against which the discrepancy report has been raised
Aircraft Model #	The model to which the aircraft belongs, against which the discrepancy report has been raised.
Config. Class	The configuration class to which the aircraft configuration belongs against which the damage is reported.

The system displays the following fields in the “Source Task Details” group box:

Exe. Doc. #	The execution document to which the task/ document is associated.
Task #	The unique code identifying the parent task of the discrepancy.
Exe. Doc Status	The status of the execution document which could be “Closed” or “Not Closed”.
Task Status	The execution status of the parent task against which the primary discrepancy is reported.

Select “Discrepancy Details” tab to view details of the parent as well as the child discrepancies if any.
Select “File Attachments” tab to attach files.
Select “Chart Details” tab to view details of the charts to be referred for the reported damage.

Viewing discrepancy details tab

This section enables you to view details of the Primary Discrepancy as well as Secondary Discrepancies or Repeat Inspections, if any.

Select the “Discrepancy Details” tab under the “Main Details” tab in the “Manage Damage Report” activity.

The system displays the following fields in the “Discrepancy Details” tab multiline:

Source	The source of the discrepancy which could be one of the following: · Primary – Indicates that the discrepancy is current. · Secondary – Indicates a child discrepancy. · Repeat inspection – Indicates a child discrepancy with the option “Repeat” set as “Yes” in the Discrepancy Tab of the “Record Aircraft Maintenance Execution Details” page indicating that the discrepancy needs to be re-inspected at specified intervals.
Discrepancy #	The number identifying the discrepancy reported on the aircraft.
Log Item #	The code identifying the log leaf which contains the discrepancy details.
Discrepancy Type	The type of the discrepancy that has been reported on the aircraft, which could be any of the following: · PIREP – refers to discrepancies reported by the pilot or the cabin crew. · MIREP – refers to the discrepancies reported by the mechanics. · Cabin - refers to the discrepancies reported by the cabin crew and Flight Attendants. · Non-Routine - refers to the non-routine discrepancies reported by the mechanics.
Category	The category to which the discrepancy belongs. The system lists the quick codes as defined for the quick code type “Report Category” in the “Maintain Quick Codes” activity of the current business component.
Discrepancy Description	The textual description of the discrepancy.
Status	The Record Status of the discrepancy #, which could be “Under Resolution” , “Pending Deferral” , “Deferred” , “Closed” , “Transferred” or “Cancelled”.
Corrective Action	A description of the action to be taken, to resolve the discrepancy.
Source Doc. Ref. #	The number identifying the source reference document.
Resolution Doc. Ref. #	The number identifying the package in which the Discrepancy is either currently residing (if open) or in which the Discrepancy is closed.
Doc Type	The type of the execution document which could be either AME or SWO.

Select “Maintain Discrepancy Information” link to edit the deferment details already specified for a work unit.
Select “Record Aircraft Maintenance Execution Details” link to create and update the aircraft maintenance execution (AME) details for an aircraft.

Attaching files tab

This section provides details of the reference documents attached associated with the damage and the resolution.

Select the “File Attachments” tab under the “Main Details” tab in the “Manage Damage Report” activity.

This section enables you to attach a file against a Damage Report or a Discrepancy.

Select the “All” tab to view details of all the files attached.
Select the “Damage Report” tab to view details of the files attached against a Damage Report.
Select the “Discrepancies” tab to view details of the files attached against a discrepancy.
Enter the following field in the “File Attachments” multiline:

Ref. Doc. #

The number identifying the reference document.

The system displays the following fields in the “File Attachments” multiline:

Ref. Doc. Type	The type to which the reference document belongs.
Folder Path	The path of the folder which consist the attached files.
File Name	The name of the file related to the discrepancy additional information. Help facility available
Remarks	Any additional remarks pertaining to the discrepancy.

Select the “View File” link to view the file related to discrepancy additional details.
Select the “Upload Documents” link to upload the documents.

Refer to the “Object Attachments” online help for more details.

Chart Details tab

In this section you can record details of the charts that have been attached associated with the discrepancy.

Select the “Chart Details” tab under the “Main Details” tab in the “Manage Damage Report” activity.
Select the “All” tab to view all the records that are affected and uneffected.
Select the "Affected’ tab to view the records that are affected only.

The system displays the following fields in the “Chart Details” multiline:

Chart Title	The user defined chart title.
Chart ID	The code identifying the chart.
Rev #	The revision number of the chart.
File Name	The name of the file related to the discrepancy additional information.
Chart Group	The chart group to which the chart belongs.
Applicability	Check this box to mark the corresponding Damage Item applicable for the current damage report.

Enter the following field in the “Chart Details” multiline:

Affected?	Indicates whether the chart is required for marking the damage pertaining to the current Damage Report.
Remarks	Any comment pertaining to the attached chart.

Select the “Save Chart Details” pushbutton to save the details of the chart against the Damage Report.

Damage Details tab

This tab page enables you to record all the details pertaining to the reported damage like the item damaged, the type of the damage, its location and the cause for the damage.

The system displays the following fields:

Damage Report #	The number identifying the damage report. Help facility enabled.
Category	The category to which the discrepancy belongs.
Date	The date on which the damage was reported.
Status	The status of the damage report which could be Fresh, Assessed, Confirmed or Closed.
Aircraft Reg. #	The registration number of the aircraft against which the discrepancy report has been raised.
Aircraft Model #	The model to which the aircraft belongs, against which the discrepancy report has been raised.
Config. Class	The configuration class to which the aircraft configuration belongs against which the damage is reported.
Discrepancy #	The number identifying the discrepancy that has been raised against the aircraft.

Recording damage item details

In this section you can provide information on the damaged item.

Select the “Item” tab in the “Damage Details” tab page.
Enter the following fields:

Damaged Item	Use the drop-down list box to specify the item associated with the damage. You can select from the options, “Component”, “Part” or “Other Items”.
Additional Details	A brief description of any additional details pertaining to the damaged item.

Note: The system displays this table only if “Other Items” is selected in the “Damaged Item” drop-down list box:

Damage Item	The name of the item other than part or component that is damaged. For example: Engine.
Applicable	Check this box to mark the corresponding Damage Item applicable for the current damage report.
Remarks	Any comment pertaining to the damage item.

Select the “Save Damage Item” pushbutton to save the details entered against the damage report.

Recording details of type of damage

In this section you can provide details on the type of the damage.

Select the “Type” tab in the “Damage Details” tab page.
Enter the following fields:

Note: The system displays the UOM for the Length, Width and Depth fields as set for the parameter “UOM For Damage Dimensions?” for the Entity Type “Discrepancy Management” in the “Set Process Parameters” page of the “Define Process Parameters” activity in the “Common Master” business component.

Length	The length of the damage.
Width	The width of the damage.
Depth	The depth of the damage.
Additional Details	A brief description of any additional details pertaining to the type of damage reported.
Corrosion	Use the drop-down list box to specify whether the type of the damage is corrosion. You can select from the options “Yes” or “No”.

The system displays the following fields:

Damage Type	The type of damage. For example: Corrosion, Crack.
Applicable	Check this box to mark the corresponding Damage Item applicable for the current damage report.
Remarks	Any comment pertaining to the damage item.

Select the “Save Damage Type” pushbutton to save the details entered against the damage report.

Recording details of damage Location

In this section you can provide details of the location of the damage in the aircraft.

Select the “Location” tab in the “Damage Details” tab page.
Enter the following fields:

ATA #	The ATA # of the task assigned. Help facility available.
Work Area	The code identifying the work area in which the task can be assigned for execution. Help facility available
Zone	The zone where the task is executed. Help facility available
Additional Details	Any additional details pertaining to the damage location.
Riveted Area	Use the drop-down list box to specify whether the location of the damage is close to an area in the aircraft which is riveted. You can select from the options “Yes” or “No”.

The system displays the following fields:

Damage Location	The type of damage. For example: Corrosion, Crack.
Applicable	Check this box to mark the corresponding Damage Item applicable for the current damage report.
Remarks	Any comment pertaining to the damage location.

Select the “Save Damage Location” pushbutton to save the details entered against the damage report.

Recording cause of damage details

In this section you can provide details of the cause of the damage.

Enter the following fields:

Damage Cause Known	Use the drop-down list box to indicate whether the cause of the damage is known. You can select from the options “Yes” or “No”.
Additional Details	Any additional details pertaining to the cause of the damage.

The system displays the following fields:

Damage Cause	The cause of the damage. Example: Bird hit, Tail strike.
Applicable	Check this box to mark the corresponding Damage Item applicable for the current damage report.
Remarks	Any comment pertaining to the cause of the damage.

Select the “Save Damage Cause” pushbutton to save the details entered against the damage report.

Assessment Details tab

This section enables you to assess details of the Damage Report after confirmation of the discrepancy report.

Select the “Assessment Details” tab in the “Manage Damage Report” screen.

Resolution tab

Select the “Resolution” tab to enter details of the action taken so far for the damage reported.
Enter the following fields:

Repair Category	Use the drop-down list box to specify the category to which the repair belongs.
Re-Protected Area	Use the drop-down list box to indicate whether the area of damage is re-protected to prevent further damage. You can select from the options: “Yes” or “No”.
Additional Details	Any additional details pertaining to actions taken for the damage.
Repair Required	Use the drop-down to specify whether repair is required for the reported damage. You can select from the options: “Yes” or “No”.
Chart Update Required	Use the drop-down list box to indicate whether update of the associated chart is required. You can select from the options: “Yes” or “No”.

The system displays the following fields:

Resolution	Indicates the action performed to address the damage.
Applicable	Check this box to mark the corresponding Damage Item applicable for the current damage report.
Remarks	Any comment pertaining to the cause of the damage.

Select the “Save Resolution Details” pushbutton to save the details of the action taken for the damage reported.

References tab

In this section you can provide details of all the reference documents associated with the damage.

Select the “References” tab to enter details of the references used.
Enter the following fields:

EAN #

The number identifying the engineering advice note released for the ESR.

The system displays the following fields:

ESR #	The number identifying the engineering service request that contains the Aircraft model # as the reference document detail.
Status	The status of the engineering advice note.

Enter the following fields:

Additional Details	Check this box if the damaged item has applicability at Aircraft / Component level, Model or Part level.
Auth Ref. #	The reference number identifying the authorization.
Occ. Rep. #	The number identifying the Occurrence Report that initiated the Primary Discrepancy. Optional.

The system displays the following fields:

References	Indicates the reference documents associated with the damage.
Document Type	Type of the reference document
Ref. #	The number identifying the reference document.
Revision	The number identifying the revision made to the engineering advice note.
Remarks	Additional remarks pertaining to the document.

Select the “View Eng. Advise Note” to view the details of the engineering service request.
Select the “Create Eng. Service Request” to raise an ESR and confirm it.
Select the “Save Reference Details” pushbutton to save the reference details against the discrepancy.

Deferral tab

In this section you can provide information on the deferral of the discrepancy.

Select the “Deferral” tab to enter details of the references used.
Enter the following fields:

Deferral Allowed	Use the drop-down list box to specify whether deferral is allowed for this discrepancy. You can select from the options “Yes” or “No”.
Additional Details	Check this box if the damaged item has applicability at Aircraft / Component level, Model or Part level.

The system displays the following fields:

Deferral By	The parameter by which the discrepancy is deferred. For Example: 250 FH indicating deferred by 250 flight hours.
Applicable	Check this box to allow deferrals with the corresponding Deferral By item.
Deferral Period	The maximum period of which the deferral can be done for the corresponding Deferral By item.
Remarks	Any comment pertaining to the deferral of the discrepancy.

Select the “Maintain Discrepancy Information” to edit the deferment details already specified for a work unit.
Select the “Record Aircraft Maintenance Execution Details” to create and update the aircraft maintenance execution (AME) details for an aircraft.
Select the “Save Deferral Details” pushbutton to save the deferral details against the discrepancy #.

What you can do in this activity

Generate a damage report

Modify a damage report

View a damage report

Generate a damage report

4 Select the “Generate” radio button.

4 Use the “Damage Report Details” group box to provide the details.

4 Click the “Generate Report” pushbutton.

Modify a damage report

4 Select the “Generate” radio button.

4 Use the “Damage Report Details” group box to provide the details.

4 Click the “Generate Report” pushbutton.

View a damage report

4 Select the “View” radio button to view the main details, damage details and assessment details in their respective tab pages.

Prerequisites

4 Discrepancy must be present to generate a document for the damage report.

4 Quck codes must have been defined in the “Maintain Quick Codes” activity of the current business component.