Recording Warranty Terms

Manage MRO Warranty Agreement - A Summary of the Activity

Unified Glossary

Basics of using a Ramco iEnterprise Series 4.0 Web Page

Using Online Help

This tab identifies the terms of Warranty offered like the Claim Remedy, Costs covered under warranty, Failed part disposition, etc. Once warranty terms are saved the agreement will go to Fresh status.

Applicability

Check the following checkboxes to indicate the applicability of the costs that can be claimed under the MRO Warranty Agreement.

  • Select this checkbox to indicate that the Material Cost is applicable in the warranty.

  • Select this checkbox to indicate that the Labour Cost is applicable in the warranty.

  • Select this checkbox to indicate that the Shipping Cost is applicable in the warranty.

  • Select this checkbox to indicate that the Other Cost is applicable in the warranty.

Warranty Transfer for Repl. Part

Use the drop-down list box to specify whether the warranty is transferable for replacement part during customer part exchanges which could be either "Yes" or "No“.

Failed Part Disposition

Use the drop-down list box to specify the failed part disposition. The system lists the values “Hold”, “Return”, “Scrap” along with a blank value. The system displays the blank value, by default.

Notify Failure within (Days)

The days or months before which the failure must be notified.

Claim Remedy

Use the drop-down list box to specify the claim remedy. The system lists the values “Part Replacement”, “Credit Request”, “Repair” and “All” along with a blank value. The system displays the blank value, by default.

Insurance borne by

Use the drop-down list box to specify the one who borne the insurance. The system lists the values “MRO” and “Customer” along with a blank value. The system displays the blank value, by default.

Max. # of Annual Claim

The maximum number of claims that will be offered under the selected warranty agreement in a given year.

Max. Value of Annual Claim

The maximum value of the claim that will be offered under the selected warranty agreement in a given year.

GTA Details

The general terms regarding the MRO Warranty Agreement.

Additional Terms

Any additional terms regarding the MRO Warranty Agreement.

Notes

Any textual notes regarding the warranty terms.

To proceed, carry out the following