Updating the billing details for customer order

Using this tab page you can update the billing details for the customer order.

Select the “Order Summary: Till Date” tab in the main page.

Note: The system retrieves and displays the details of all the closed tasks or work order or visit package whose invoice processing status is “Pending Labor Invoice”, “Pending Material & Labor Invoice” or “Pending Release”.

The system displays the following details in the “Billing Summary” group box:

Total Quoted Labor Hrs	The total labor hours quoted for executing the task or work order.
Quoted Labor Rate / Hr	The labor rate per hour, quoted for executing the task or work order.
Total Quoted Facility Hrs	The total hours quoted for utilizing the facility for executing the task or work order.
Quoted Facility Rate / Hr	The facility rate per hour, quoted for executing the task or work order.

Note: The system retrieves and displays the “Total Quoted Labor Hrs”, “Total Quoted Facility Hrs”, “Quoted Facility Rate / Hr” and “Quoted Labor Rate / Hr” defined for the Customer Order #-amendment # combination in the “Prepare Quotation” activity of the current business component, on clicking the “Get Invoiceable Tasks” pushbutton.

Actual Hrs: Normal	The normal working hours reported by the employee against the task/work order.
Actual Hrs: Overtime	The overtime hours reported by the employee against the task/work order
Billable Hrs: Normal	The normal working hours reported by the employee that are billable.
Billable Hrs: Overtime	The overtime hours reported by the employee that are billable.

Enter the following:

Invoiceable Hrs: Normal	The normal working hours reported by the employee for which invoice is applicable (Decimal). Mandatory. Ensure that the value entered here is positive and greater that zero.
Invoiceable Hrs: Overtime	The overtime hours reported by the employee for which invoice is applicable (Decimal). Ensure that the value entered here is positive and greater than zero.

The system displays the following:

Invoiced Hrs: Normal	The normal working hours reported by the employee that are invoiced.
Invoiced Hrs: Overtime	The overtime hours reported by the employee that are invoiced.

The system displays the following details in the “Billing Details” multiline:

Billing Head	The category under which the billing details are furnished. The system provides the options “Labour”, “Material”, “Facility”, “Repair Expenses”, “Addln Charges”, “Miscellaneous”, “Tax”, “Charges”, “Discount” and “Total”.
Actual Cost	The actual cost estimated for executing the task or work order.

Note: For the billing head “Repair Expenses”, the system displays the “Total Repair Cost” as identified in the “Repair Order” business component as the “Actual Cost”.

Quoted Price

The quoted price for executing the task or work order. The system retrieves and displays the “Total Material Price”, “Total Labor Price”, “Total Facility Price” and the “Total Misc.Cost” specified in “Prepare Quotation” page for the customer order#, against the billing heads “Material”, “Labor”, “Facility “and “Miscellaneous”.

Note: The system computes the quoted price for the billing head “Repair Expense” as the sum of the total quoted labor price, quoted material price, quoted facility price and quoted misc. price available in the “Work Content Details” multiline against the repair order number. Else, the system computes the quoted price as the total of the quoted labor price, quoted material price, quoted facility price and quoted misc price as identified in quotation.

Note: If more than one repair order# exists in work content multiline, then the system computes the total of all the quoted labor price, quoted material price, quoted facility price and quoted misc price of all repair orders and displays the sum as the Quoted Price for the billing head ‘Repair Expenses”.

Actual Price	The actual price estimated for executing the task or work order associated to the customer order. The system displays the sum of the Billable Material Price defined in the Work Unit Details tab page against the billing head “Material”, the sum of the Billable Labor Price against the billing head “Labour”, and the sum of the Billable Facility Price against the billing head “Facility”.
Invoiced Amount	The total invoiced amount.

Enter the following in the multiline:

Invoiceable Amount

The total invoiceable amount for executing the task or work order (Decimal).

Enter the following below the multiline:

Invoicing Comments

Any additional comments pertaining to the invoice details (Alphanumeric, 255).

Zoom facility available.

The system displays the following below the multiline:

Reprocessing Comments

Any additional comments pertaining to the reprocessing details.

To proceed carry out the following:

Click the “Work Content Details” tab in the “Initiate Invoice Processing” page to update the work content details.
Click the “Order Statistics & Portal Details” tab to update the customer order portal details