Viewing claim amount details

This page enables you to view the details of the amount claimed from the supplier. Tell me more.

Select the "View Claim Amount" link in the "View Component Warranty Claim Information" page.

The "View Claim Amount Details" page appears.

The system displays the following field:

Date Format

The format in which the date field is displayed. This format is displayed from the "User Preferences" business component based on the login user ID. In case the format is not defined, the system displays the date format from the "Enterprise Modeling" business component by default.

The system displays the following fields in the "Claim Details" group box:

Warranty Claim #	The number identifying the component warranty claim for which the claim amount details are displayed.
Revision #	The revision number of the component warranty claim.
Claim Status	The status of the component warranty claim, which could be one of the following:
	Fresh - when the warranty claim is created in "Create Component Warranty Claim" activity.
	Confirmed - when the warranty claim is confirmed in "Edit Component Warranty Claim" activity.
	Canceled - when the warranty claim is canceled in "Edit Component Warranty Claim" activity.
	Released - when the warranty claim is released to the supplier in "Release Component Warranty Claim" activity.
	Revised - when the released warranty claim is revised after getting feedback from the supplier in "Revise Component Warranty Claim" activity.
	Pending Release - when the warranty claim is waiting for release after revision in "Revise Component Warranty Claim" activity.
	Pre-Closed - when the warranty claim is pre-closed in "Freeze Component Warranty Claim" activity.
	Freezed - when the warranty claim is freezed in "Freeze Component Warranty Claim" activity.
	Closed - when the warranty claim is closed in "Close Component Warranty Claim" activity.
Claim Type	The type to which the component warranty claim belongs, which could be "Failure", "Reliability" or "Others".
	Failure - indicates that the warranty claim is triggered due to the failure of the component.
	Reliability - indicates that the warranty claim is triggered due to the reliability factors.
.	Others - indicates that the warranty claim is raised due to other reasons apart from failure and reliability
Part #	The part to which the component under warranty belongs.
Serial #	The serial number of the component.
Total Labour Hours	The total labour hours spent on inspection or repair work performed on the component.
Warranty labour Rate / Hour	The labour rate per hour that will be remitted by the supplier.
Inspection Cost Reimbursement (Y/N)	Indicates whether the inspection cost will be reimbursed or not.
Maximum Reimbursement	The maximum reimbursement that is allowed for the part by the supplier.
Claim For	Indicates the nature of maintenance work for which the claim is raised. The system displays one of the following options:
	Inspection - indicates that the claim is raised for the inspection work carried out on the defective component
	Repair - indicates that the claim is raised for the repair work carried out on the defective component.
Maximum Reimbursement	The maximum reimbursement that is allowed for the part by the supplier.

The system displays the following field:

Currency

The default currency that is identified for the login organizational unit.

The system displays the following details in the “Expenses Details” multiline.

Expenses	The total expenses incurred on the utilization of material, labour and facilities. The expenses also include miscellaneous cost.
Total Material Cost	The total cost of material incurred on the inspection or repair work.
Total labour Cost	The total cost of labour incurred on the inspection or repair work.
Total Facilities Cost	The total cost of facilities incurred on the inspection or repair work.
Total Misc Cost	The total miscellaneous cost incurred on the inspection or repair work.
Total Claim	The sum of all costs incurred on the inspection or repair work.
Claimed	The actual amount claimed from the supplier.
Total Material Cost	The amount claimed for the usage of material.
Total labour Cost	The amount claimed for the usage of labour.
Total Facilities Cost	The amount claimed for the usage of facilities.
Total Misc Cost	The amount claimed as the total miscellaneous cost
Total Claim	The total amount claimed from the supplier for the costs incurred.
Reimbursed	The amount reimbursed by the supplier regarding the claim.
Total Material Cost	The amount reimbursed for the usage of material.
Total labour Cost	The amount reimbursed for the usage of labour.
Total Facilities Cost	The amount reimbursed for the usage of facilities.
Total Misc Cost	The amount reimbursed as the total miscellaneous cost.
Total Claim	The total amount reimbursed by the supplier for the costs incurred.

The system displays the following fields in the "Other Expenses Details" multiline:

Remedy	The nature of remedial work done on the component.
Expenses	The expense incurred on the remedial work carried out on the component.
Claimed	The amount that is claimed from the supplier.
Reimbursed	The amount that is reimbursed by the supplier.
Remarks	Any remark or comment pertaining to the expenses met.

The system displays the following fields in the "Claim Summary" group box:

Total Claim	The total amount that is claimed from the supplier.
Total Reimbursement	The total amount that is reimbursed by the supplier.
Expected Reimbursement %	The percentage of reimbursement expected for the part.
Actual Reimbursement %	The actual percentage of reimbursement given for the part.
Comments	Any comment regarding the claim amount details.

The system displays the following fields in the "Reference Document Details" group box:

GR #	The number identifying the goods receipt document.
GR Date	The date on which the goods receipt was created.
Invoice #	The number identifying the invoice through which the claim amount is paid.
Repair Order #	The number identifying the repair order based on which the goods receipt is created.

Viewing claim amount details - An overview

You can claim the amount that is spent on the inspection or repair work done on the component. If you have carried out any remedial work such as removal or installation of the component, you can include the expense as the claim amount.

The expenses incurred on the utilization of the following can be claimed from the supplier:

Material
labour
Facilities
Miscellaneous

The claim amount details are already entered in the "Create Component Warranty Claim" activity. All the details regarding the reimbursement and other expenses are displayed in this page.