Recording Discrepancy Actions

Work Reporting Hub

Unified Glossary

Basics of using a Ramco iEnterprise Series 4.0 Web Page

Using Online Help

Discrepancy Actions window

Note: The Discrepancy Actions popup will open (will be available) for closed / deferred discrepancies only if the process parameter “Allow review of Closed/Deferred Discrepancies in Discrepancy Action popup of Work Reporting Hub?” under the entity Type Package Type and the entity Log Card and all user defined Package Types in the Define Process Entities activity of Common Master is set as 1 / Allowed.

On launch of the Discrepancy Actions window (on click of the Discrepancy Action pushbutton) or on selection of the corrective action in the Discrepancy Actions window, the Mechanic field in the Sign Off Details group box automatically displays the employee code of the login user under the below-fulfilled conditions:

The “Discrepancy Actions” window appears.

The window displays the following:

Discrepancy #

The discrepancy from the package selected in the Work Reporting Hub that you wish to process now.

Description

The description of the discrepancy that you wish to process now.

Process parameter dependency: the users can modify the description and ATA # of non-standard tasks and discrepancies based on the definition of the new process parameter ‘Allow modification of Description & ATA # of open Non Routines?’ defined in the Define Process Entities activity of Common Master.

Recording corrective action for discrepancy

The Corrective Actions multiline displays the following details of the corrective actions undertaken for the discrepancy till date:

#

The serial number of the corrective action against the discrepancy.

The records are displayed in the chronological order of data entry.

Sign Off Status

Indicates the sign off status of the discrepancy, such as Signed Off, Pending RII, Pending Mech&RII, Pending Insp&RII, Pending Mech,Insp&RII, Pending Insp (Mech Voided), Pending RII (Mech Voided), Pending RII (Insp Voided), Pending Insp&RII (Mech Voided), Pending RII (Mech&Insp Voided) or Signed Off (Voided).

Color code representation for sign off status:

Color Code

Status Indicated

 

Pending Mechanic

 

Pending Inspector

 

Pending Mech & Insp

 

Void

Corrective Action

Details of the corrective action.

Est. Man Hours

The estimated elapsed time for execution of a discrepancy.

Note: By default, the sign off requirement for corrective action is displayed as set at the time of creation of the discrepancy. For more details, refer to the section "Defaulting of Sign Off Requirement for discrepancies".

Corrective Action

Details of the corrective action undertaken to resolve the discrepancy .

Process Parameter dependency:

1)  Corrective Action is mandatory for a discrepancy to be deferred (Action  = Defer), if the process parameter “Mandate Corrective Action during discrepancy deferral?” under the entity type Package Type and the entity All User-Defined Package Types in the Define Process Entities activity of Common Master is 1 / Yes.

2)  The users can modify the corrective action for a closed discrepancy only if the process parameter “Allow modification of Corrective Action of Closed Discrepancies in Work Reporting Hub?” under the entity type Package Type and the entity Log Card and all user defined Package Types in the Define Process Entities activity of Common Master is set as 1 / Allowed. (Note that Corrective Action is the only field that can be modified for closed discrepancies).

CA Est. Man Hours

The estimated elapsed time for resolution of the discrepancy.

Process parameter dependency: Based on the process parameter ”Est. Man Hrs. level for Discrepancies?” set under the entity type package Type and the entity All user defined package types including “Log Card” excluding “All Packages”, you must specify estimated man hours at the discrepancy level or corrective action level.

Process Parameter Value

You must mandatorily specify Man Hours

0 for Discrepancy

For the discrepancy

1 for Corrective Action

For the corrective action of the discrepancy

If multiple corrective actions have been recorded against the discrepancy, this field will display the sum of the estimated man hours recorded against all the corrective actions.

Skill #

The skill required for the resolution of the discrepancy.

Help facility available.

Select the "Save" push button to add the corrective action against the discrepancy on the right.

Note: By default, new Corrective Action will inherit the sign off requirement as set for the discrepancy at the time of creation. For more details, refer to the section "Defaulting of Sign Off Requirement for discrepancies".

Mechanic

Select the check box if Mechanic Sign Off is mandatory for the discrepancy/corrective action.

More details...

Help facility available

Skill #

The skill that the mechanic requires to sign off the corrective action/discrepancy.

Help facility available.

Employee

The employee code of the mechanic who performs the Mechanic sign off for the corrective action against the discrepancy.

Help facility available.

Inspector

Select the check box, if Inspector Sign Off for the corrective action /discrepancy is mandatory .

Note: A mechanic cannot reverse  / revert the sign off of an inspector.

More details...

Help facility available

Skill #

The skill that the inspector requires to sign off the corrective action/discrepancy.

Help facility available.

Employee

The employee code of the inspector who performs the Mechanic sign off for the corrective action against the discrepancy.

Help facility available.

RII

Select the check box if RII Sign Off, is mandatory for the corrective action /discrepancy. .

Note: A mechanic cannot reverse  / revert the RII sign off.

Process Parameter dependencies for RII Sign-off

Skill #

The skill that the mechanic/ inspector requires to RII sign off the corrective action/discrepancy.

Help facility available.

Employee

The employee code of the mechanic/inspector who performs the RII  sign off for the corrective action/discrepancy.

Help facility available.

Additional

Enter the code of the employee who has signed off the corrective action/discrepancy in addition to the above sign off.

Help facility available

Employee

The employee code of the mechanic/inspector who performs the additional sign off for the corrective action against the discrepancy.

Help facility available.

Under the "Sign Off Comments" group box, enter the following:

New Comments

Additional details on the corrective action / discrepancy sign off

Process parameter dependency: This field becomes mandatory :

  • For Mechanic, Inspector and Mechanic & Inspector sign off, if the process parameter "Mandate Sign Off Comments during Mechanic / Inspector Sign Off?" under the entity type Package Type and entity Log Card is set as 1 for Yes in the Define Process Entities activity of Common Master.

  • For reversal of Sign-Off, if the process parameter “Mandate Sign Off Comments during Reversal of Sign Off?” under the entity type Package Type and the entity Log Card, User Defined Values in the Define Process Entities activity of Common Master is set as 1 for Yes.

The system displays the following:

Previous Comments

Additional details on the corrective action / discrepancy recorded previously.

Changing discrepancy status

Action

Use the drop-down list box to indicate the action to be taken on the discrepancy. The drop-down list box displays the following: Defer, Part Change – Closure and Close.

Process Parameter dependency: The system does not save the compliance when a discrepancy is deferred, if the process parameter "Compliance update required when Discrepancy is Deferred?" is set as '0' for 'Not Required' under the entity type Package Type and the entity “All User Defined Package Types including Log Cards” in the Define Process Entities activity of Common Master.  As a result of this, the deferred discrepancy will not appear in the “Track Maintenance Compliance History” page as Compliance is not updated for the same. However, if   "Compliance update required when Discrepancy is Deferred?" is set as 1 for Yes, compliance will be updated when a discrepancy is deferred and the deferral record will show in the compliance maintenance history of the discrepancy.

Repeat?

Use the drop-down list box to indicate whether the discrepancy has occurred earlier  The drop-down list box displays the following: Yes and No.

Start

The date and time at which the task to resolve the discrepancy commences.

End

The date and time at which the task to resolve the discrepancy concludes.

Part #

The part in which the discrepancy was found.

Help facility available.

Serial #

The serial of the part in which the discrepancy was found.

Help facility available.

Position Code

The position in which the part – serial associated with the discrepancy was attached in the NHA or aircraft.

Help facility available .

 

Processing discrepancy

Start

The date on and time at which the task to resolve the discrepancy commences.

End

The date on and time at which the task to resolve discrepancy concludes.

Part #

The part in which the discrepancy was found.

Help facility available

Serial #

The serial of the part in which the discrepancy was found.

Help facility available

Position Code

The position in which the part – serial associated with the discrepancy was attached in the NHA or aircraft.

Help facility available