More information on task completion

Reversal of CR task not compliant with STE limits

If the "Auto update Line status of Tasks in Short Term Escalation  as "Cancelled" in the Set Options activity of Compliance Tracking & Control is set as Required, the system performs the following:

• If the Removed Date & Time is earlier than STE Approved Date & Time, the system automatically sets Status of the STE in the Request Short Term Escalations screen as ‘Cancelled’ and Line Status in the View Short Term Escalation Details screen as ‘Cancelled’ for the record. 

• If the Removed Date & Time is later than STE Approved Date & Time, the system sets  Status of the STE in the Request Short Term Escalations screen as ‘Pending’ and Line Status in the View Short Term Escalation Details screen as ‘Processed’ for the record. 

• In both the above scenarios, the system resets the schedules of the below-listed attributes based on the escalation limits.

o    NSV

o    NSD

o    Next Due Calc. On

o    Calc. Ref. Date / Value

o    Last Schedule Date / Value

o    Remaining Value

o    Short Term Esc. Ref #