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This page allows you to set the criterion to generate dunning letters. Dunning is a process in which the customers are communicated periodically to insure the collection of due amounts. Tell me more
Select the “Dunning Report” link under the “Reports – Receivable Management” business component.
The “Dunning Report” page appears.
Enter the following fields in the “Search Criteria” group box:
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Company Code |
Use the drop-down list box to select the code identifying the company for which you want to generate dunning letters. All the companies that are in the “Active” status and have been mapped to the login organization unit will be available for selection. |
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Business Unit |
Use the drop-down list box to select the code identifying the business unit for which you want to generate dunning letters. All the business units that are in the “Active” status and have been mapped to the selected company will be available for selection. |
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Finance Book ID |
Use the drop-down list box to select the code identifying the finance book for which you want to generate dunning letters. All the finance books that have been deployed in the company will be available for selection. The system displays “All” by default on launch of the page. |
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Group Type Code |
Use the drop-down list box to select the type of group to which the customer belongs. All the customer group types that have been defined for the login organization unit will be available for selection. |
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Customer Group Code From |
Use the drop-down list box to select the customer group from which you want to retrieve. All the customer group codes that have been defined for the selected group type will be available for selection. |
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To |
Use the drop-down list box to select the customer group till which you want to retrieve. All the customer group codes that have been defined for the selected group type will be available for selection. |
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Customer Code From |
The starting code in the range of codes identifying the customers for whom you want to generate dunning letters (Alphanumeric, 18). Mandatory. |
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To |
The ending code in the range of codes identifying the customers for whom you want to generate dunning letters (Alphanumeric, 18). |
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Currency |
Use the drop-down list box to select the code identifying the currency of the documents for which you want to generate the dunning letters have been raised. All the currency codes that have been assigned to the login company will be available for selection. The system displays “All” by default on launch of the page. |
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Dunning Date From |
The starting date in the date range during which the documents for which you want to generate dunning letters have been raised (Date Format). |
Note: The date entered in this field must be before the date entered in the “To” field.
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To |
The ending date in the date range during which the documents for which you want to generate dunning letters have been raised (Date Format). |
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Document No From |
The starting number in the range of document numbers for which you want to generate dunning letters (Alphanumeric, 18). |
Note: The number entered in this field must be before or the same as the number entered in the “To” field.
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To |
The ending number in the range of document numbers for which you want to generate dunning letters (Alphanumeric, 18). |
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Due Date From |
The starting date in the date range during which the documents were due for payment (Date Format). |
Note: The date entered in this field must be before or the same as the date entered in the “To” field.
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To |
The ending date in the date range during which the documents were due for payment (Date Format). |
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Dunning Level From |
Use the drop-down list box to select the level of dunning from which you want to generate letters. All the dunning levels that have been defined for the company will be available for selection. |
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To |
Use the drop-down list box to select the level of dunning till which you want to generate letters. All the dunning levels that have been defined for the company will be available for selection. |
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Entry Point Page |
Select the check box to print the entry point page once on the report. |
Click the “Generate Dunning Letters” pushbutton to generate the letters.
The system generates the dunning letters based on the search criteria entered. This letter can also be printed. The letter contains the details of the company, the documents, the amount that is due in the base currency of the company and the dunning charges.
To proceed, carry out the following
Select the “Text For Dunning Report” link at the bottom of the page to enter text for the dunning report.
The communication would be in the form of letters. Dunning letters are generated based on the credit bucket in which the payment falls. The initial letters would be reminders, which in course of time would become stronger. The system generates a dunning report containing the details of dunning. The letter contains the details of the company, the documents, the amount that is due in the base currency of the company and the dunning charges. These letters can also be printed.
You can search by specifying a range of customers for whom you want to generate dunning letters. You can also select the credit bucket level and the date range during which the amount is due for payment. The system retrieves and generates a dunning report based on the search criteria entered. The system also prints dunning letters that could be mailed to the customers.