Customer Order Management – An overview

This user interface organizes and presents useful customer-order related data in a dashboard. A customer service manager (CSM) can view all information related to the customer order based on which he can take corrective action from one single user interface. For example, a commercials person needs to know all the Customer Orders that are ready to be closed, in case it is not ready to be closed, he needs to know the reason for it, this workspace has provision for such information. Also there is provision to for the commercials person to approve a CO and create an execution document. In addition, he can quickly view data in graph formats.

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