Maintain BPO Services Contract – A Summary of the Activity

This page allows you to define the contract details for the selected customer. You can provide the contract details like contract type, expiry date, effective date and execution status. Contract Auto renewal options can be enabled from this screen. You can enter the valid pay term created in finance. You can terminate the contract by specifying the termination date and you can attach the termination letter. You can enter the service contract, terms, discount or penalty, attachment and change history details in the respective tabs.

Getting familiar with the pages inside