This help page allows you to search and retrieve debit documents for adjustment.
Select the lens icon present alongside of the Document No field.
The “Help on Debit Documents” page appears.
The system displays the following:
Customer Code |
The number identifying the customer for whom the documents are to be retrieved. |
Customer Name |
The name of the customer. |
Customer Hierarchy |
The hierarchy of the customer. |
Enter the following fields in the “Search Criteria” group box:
Direct Invoice |
Check the box if you want retrieve direct invoices. |
Service Invoice |
Check the box if you want retrieve service invoices. |
Prepayment Invoice |
Check the box if you want to retrieve the prepayment invoices. |
Debit Note |
Check the box if you want retrieve debit notes. |
Customer Payment |
Check the box if you want retrieve customer payment vouchers. |
Document No From |
The starting number in the range of numbers identifying the document to be retrieved. |
Note: The date entered in this field must be before the date entered in the “To” field.
To |
The ending number in the range of numbers identifying the document to be retrieved. |
Billing Point |
Use the drop-down list box to select the OU in which billing is done. Process parameter dependency: If 'Allow Intercompany transactions in Customer Balance Adjustment' under Parameter Level 'Company level' , Business Process 'Receivable Management' and Category 'Customer Balance Adjustment' is 0 in the Set Finance Process Parameters activity, the drop-down list box displays only the login OU company. However, if 'Allow Intercompany transactions in Customer Balance Adjustment' is 1, this field displays all Active OU of group companies. |
Document Date From |
The starting date in the range of dates in which the documents were created. |
To |
The ending date in the range of dates in which the documents were created. |
Currency |
Use the drop-down list box to select the currency in which the documents were created. |
Due Date From |
The starting date in the range of dates in which the documents are due for payment. |
To |
The ending date in the range of dates in which the documents are due for payment. |
Finance Book |
Use the drop-down list box to select the finance book in which the documents were posted. The drop-down list box displays the finance books of the OU selected in the Billing Point field and 'All'. |
Document Amount From |
The starting amount in the range of amounts for which the documents that you want to retrieve has been created (Decimal). |
Note: The amount entered in this field must be lesser than the amount entered in the “To” field.
To |
The ending amount in the range of amounts for which the documents that you want to retrieve has been created (Decimal). |
Click the “Search” pushbutton to retrieve the search results.
Note: The system retrieves debit documents from the OU of a group company only under the below-mentioned conditions:
The 'Allow Intercompany transactions in Customer Balance Adjustment' parameter under Parameter Level 'Company level' , Business Process 'Receivable Management' and Category 'Customer Balance Adjustment' in the Set Finance Process Parameters activity is 1.
CIM Interaction exists between Login Company - Customer Balance Adjustment and Other Group Company - Customer Direct Invoice, Customer Invoice and Customer Debit Credit Note.
The system displays the following in the “Search Results” multiline based on the search criteria entered:
Document Type |
The type of the document against which the debit / credit note is to be adjusted. |
Document No |
The number identifying the document. |
Document Date |
The date on which the document was created. |
Document Amount |
The amount of the document. |
Unadjusted Amount |
The amount of the document that has been unutilized. |
Customer Code |
The code identifying the customer. |
Currency |
The currency in which the document has been created. |
Exchange Rate |
The exchange rate of the currency. |
Discount Date |
The date till which discount is applicable. |
Billing Point |
The OU in which the billing is done. |
Document Date |
The date on which the document was created. |
Term Number |
The code identifying the term number. |
Finance Book |
The code identifying the finance book in which the document has been created. |
Check the box in the multiline to mark documents for selection.
Click the “Ok” pushbutton to transfer the document details to the main page.