This help page allows you to search and retrieve credit documents for adjustment.
Select the lens icon present alongside of the Document No field.
The “Help on Credit Documents” page appears.
The system displays the following:
Customer Code |
The number identifying the customer for whom the documents are to be retrieved. |
Customer Name |
The name of the customer. |
Customer Hierarchy |
The hierarchy of the customer. |
Enter the following fields in the “Search Criteria” group box:
Instrument No |
The number identifying the instrument. |
Collector Code |
The code identifying the collector who collects the payment. |
Billing Point |
Use the drop-down list box to select the OU in which billing is done. |
Customer Receipts |
Check the box if you want retrieve customer receipts. |
Transfer Credit Note |
Check the box if you want to retrieve the customer transfer credit notes for adjustment against the debit note. |
Prepayment Invoice |
Check the box if you want to retrieve the prepayment invoices. |
Document No From |
The starting number in the range of numbers identifying the document to be retrieved. |
Note: The date entered in this field must be before the date entered in the “To” field.
To |
The ending number in the range of numbers identifying the document to be retrieved. |
Currency |
Use the drop-down list box to select the currency in which the documents were created. |
Document Date From |
The starting date in the range of dates in which the documents were created. |
To |
The ending date in the range of dates in which the documents were created. |
Finance Book |
Use the drop-down list box to select the finance book in which the documents were created. |
Document Amount From |
The starting amount in the range of amounts for which the documents that you want to retrieve has been created (Decimal). |
Note: The amount entered in this field must be lesser than the amount entered in the “To” field.
To |
The ending amount in the range of amounts for which the documents that you want to retrieve has been created (Decimal). |
Click the “Search” pushbutton to retrieve the search results.
The system displays the following in the “Search Results” multiline based on the search criteria entered:
Document Type |
The type of the document against which the debit / credit note is to be adjusted. |
Document No |
The number identifying the document. |
Document Date |
The date on which the document was created. |
Document Amount |
The amount of the document. |
Unadjusted Amount |
The amount of the document that has been unutilized. |
Currency |
The currency in which the document has been created. |
Exchange Rate |
The exchange rate of the currency. |
Receipt Type |
The type of the receipt. |
Billing Point |
The OU in which the billing is done. |
Finance Book |
The code identifying the finance book in which the document has been created. |
Check the box in the “Select” column of the multiline to mark documents for selection.
Click the “Ok” pushbutton to transfer the document details to the main page.