Recording discrepancies for work order in hangar work reporting

The mechanic or inspector can record the discrepancies for a work order or task. Tell me more.

Select the “Report Discrepancies” link at the bottom of the “Employee Work Information” page.

The “Record Discrepancies” page appears.

The system displays the following in the "Work Details" group-box:

Visit Package #	The visit package to which the work order is associated.
Aircraft Reg #	The aircraft registration number for which the visit package is applicable.
Work Order #	The work order selected in the “Employee Work Information” page.
Job Status	The status of the work order, which could be “Scheduled”, “In-Progress” or “Completed”.
Task #	The task number associated to the work order.
Revision #	The revision number of the task.
ATA #	The ATA number associated to the task.
Job Status	The job status of the task.

Enter the following in the “Default Details” group box:

Employee #	The code of the employee handling the discrepancy. (Alphanumeric 20). Ensure that the code entered is a valid code as identified in the “Employee Information” business component. If no value is entered in this field, then the system displays the login user ID by default. Help facility available.
Reported Date	The date on which the discrepancy was reported. (Date Format). Ensure that the date entered is not later than the current server date. The system displays the current server date, by default.
Inspected Date	The date on which the discrepancy was inspected. (Date Format). Ensure that the date entered is not later than the current server date. The system displays the current server date by default.
Rectified Date	The date on which the discrepancy was rectified. (Date Format). Ensure that the date entered is not later than the current server date. The system displays the current server date by default.
Action	Use the drop-down list box to select the action performed. The system lists the following options: “To Process” – Select this option to process the discrepancy. “Cancel” – Select this option to cancel the discrepancy. “Close” – Select this option to close the discrepancy. "No Fault Found" - Select this option to close the discrepancy The system leaves the field blank by default.

The system displays the following in the “Discrepancy Details” multiline:

Discrepancy #

A unique number generated by the system, to identify the discrepancy.

Enter the following:

Discrepancy Description	The textual description of the discrepancy (Alphanumeric, 2000). Data entry in this field is mandatory, if the “Fault #” field is left blank and the option selected in the “Action” field is “Pending” or “Cancel”. Help facility available.
Log Item #	The log item # of the discrepancy.
Discrepancy Type	Use the drop-down list box to select the type of the discrepancy. The system lists the following: MIREP, PIREP, Cabin and Non-Routines. By default, the discrepancy type is set to “MIREP”.
ATA #	The ATA chapter on which the discrepancy is reported (Alphanumeric, 16). Ensure that the value entered is a valid ATA number as defined in the “Create ATA Chapter” activity of the “Aircraft” business component. The system leaves this field blank by default. Help facility available.
Note: If you leave the field blank, the system displays the ATA chapter specified in the “Work Details” group box.
Fault #	The code identifying the fault in the aircraft (Alphanumeric, 25). Data entry in this field is mandatory; if the option “Pending” or “Cancel” is selected in the “Action” field and the “Discrepancy Description” field is left blank. The fault code should have already been defined in the “Create Fault Codes” activity of the “Fault Isolation Manual” business component and the status of the fault code must be “Active”. Also, the fault code must be a valid fault code for the ATA chapter specified in the “ATA #” field. Help facility available.
Cause #	The code identifying the cause for the fault. (Alphanumeric 25). Ensure that this is a valid cause code as defined in the “Fault Isolation Manual” business component. Help facility available.
Action	Use the drop-down list box to select the action performed. The system lists the following options: “To Process” – Select this option to process the discrepancy. “Cancel” – Select this option to cancel the discrepancy. "No Fault Found" - Select this option if no fault is found in the aircraft. “Close” – Select this option to close the discrepancy. The system leaves the field blank by default. If no value is selected in this field, then the system updates this field with the value selected in the “Action” field of the “Defaults Details” group box.
Corrective Action	The corrective action taken to resolve the discrepancy. (Alphanumeric 2000). Help facility available.
Source	Use the drop-down list box to select the source of the discrepancy. The system lists the following: Task # and Discrepancy #.
Source #	The identification number of the source of the discrepancy.
Est. Elapsed Time	The estimated time since the discrepancy was reported.
UOM	Use the drop-down list box to select the unit of measurement for the estimated elapsed time. The system displays the following: "Minutes", "Hours", and "Days". By default, the UOM is set to "Hours".

You cannot modify the task and the corrective action, once the discrepancy details are recorded.

Note: For the newly added tasks,

1. Ensure that the tasks are not duplicated in the entire visit package for which the WO has been created and their job status should be other than Completed, cancelled, Pre closed and Closed.

2. Ensure that the tasks assigned to the execution document do not have a “Conflict” relationship with the existing tasks.

Note: If for a selected task has predecessor constraint relationship with a task that successor task is in “Allocated” status or already complied, then the system will fetch the task. Else the system will retrieve the selected task and its related task (predecessor constraint task) in the same work order.

Note: When the Output Related Tasks # which is getting assigned to execution document have relationship defined as 'Conflict' with the already existing tasks in the work order, then the system will not retrieve the conflict task in the task detail multiline .

Enter the following field:
Tracking Status	Use the drop-down list box to select the tracking status of the discrepancy. The system lists all the values defined for the attribute “Tracking Status” in the “Maintenance Discrepancy Attribute” activity of the “Common Master” business component. The system leaves this field blank by default.

The system displays the following fields:

Record Status

The record status of the discrepancy, which could be the following:

“Pending” – If the action selected is “Pending” or if the “Action” field is left blank.

“Cancelled” – If the action selected is “Cancelled”.

Enter the following fields:

Discrepancy Category	Use the drop-down list box to select the discrepancy category. The system lists all the values as defined for the attribute 'Discrepancy Status' in the “Maintain Discrepancy Attributes” page of the “Common Master” business component. The system leaves this field blank by default.
Reported By	The code of the employee who reported the discrepancy. (Alphanumeric 20). Ensure that the code entered is a valid code as identified in the “Employee Information” business component. If no value is entered in this field, then the system updates this field with the value entered in the “Employee #” field of the “Default Details” group box. Help facility available.
Reported Date	The date on which the discrepancy was reported. (Date Format). Ensure that the date entered is not later than the current server date. If no value is entered in this field, then the system updates this field with the value entered in the “Reported Date” field of the “Default Details” group box.
Rectified By	The code of the employee who rectified the discrepancy. (Alphanumeric 20). Ensure that the code entered is a valid code as identified in the “Employee Information” business component. If no value is entered in this field, then the system updates this field with the value entered in the “Employee #” field of the “Default Details” group box. Help facility available.
Rectified Date	The date on which the discrepancy was rectified. Ensure that the date entered is not later than the current server date. If no value is entered in this field, then the system updates this field with the value entered in the “Rectified Date” field of the “Default Details” group box.
Inspected By	The code of the employee who inspected the discrepancy. (Alphanumeric 20). Ensure that the code entered is a valid code as identified in the “Employee Information” business component. If no value is entered in this field, then the system updates this field with the value entered in the “Employee #” field of the “Default Details” group box. Help facility available.
Inspected Date	The date on which the discrepancy was inspected. (Date Format). Ensure that the date entered is not later than the current server date. If no value is entered in this field, then the system updates this field with the value entered in the “Inspected Date” field of the “Default Details” group box.
The system displays the following field:
Fault Description	The textual description of the fault.

Enter the following:

Remarks

Any other remarks regarding the discrepancy. (Alphanumeric 255).

File Name

The name of the document or the sheet number that contains the details of the discrepancy (Alphanumeric, 50).

Help facility available.

Reference #

The reference number of the document containing discrepancy details. (Alphanumeric 20).

Note: Atleast one discrepancy must be entered in the multiline.

Enter the following field:

Other Observations

Any other observations noticed regarding the discrepancies. (Alphanumeric, 255).

Click the “Record Discrepancies” pushbutton to update the discrepancies for the work order or task combination.
For the discrepancy reported with a record status as “Pending”, the system updates the record status as “Confirmed” in the “Discrepancy Processing” business component.
For the discrepancy reported with a record status as “Cancelled”, the system updates the record status as “Cancelled” in the “Discrepancy Processing” business component.
If the task number is not entered and if the action is “No Fault Found” or “Closed”, the system creates a non standard task and sets its status to “Scheduled”. It also updates Task Master and the Execution Document with the task attributes and resource sign off requirements based on “Set Options” of the “Maintenance Task” component.
Creates a non-standard task for the discrepancy with the discrepancy description. Also creates a sub task with the corrective action, if you specify the corrective action. Sets the resource group of the task to the default resource group specified in the Set Options activity of the Maintenance Task component.
The system updates the status of the task to “Fresh”, if the “Authorization Options” is enabled for the corrective work order in the “Set Options” activity of the “Hangar Work Order” business component. Otherwise, the system updates the status of the task to “Scheduled” and updates the schedule and compliance dates of the work order to the task.
For the related task added will attain “Fresh” status, if the HWO is in Fresh status else will attain “Scheduled” status if the HWO is in other than Fresh status.
For the Task identified along with their Related tasks which attain 'Schedule' status and which has part requirement defined with Need frequency as "Always required", if the System Parameter 'Auto Creation of Material Request' is set as 'On Scheduling' in the login Work Order component, then system should automatically generate Material Request based on system parameter settings "Generate Material Request" in work order (Work Center wise, Work order wise, Work Order - Task wise).
The system sets the Record Status of the discrepancy and the Status of the task in the hangar work order on the basis of the Action you select for the discrepancy as shown in the table below.

Action on discrepancy	Record Status of discrepancy	Task Status in HWO
Blank	Under Resolution	Scheduled
To Process	Pending	Not applicable
Cancel	Cancelled	Cancelled
No Fault Found	No Fault Found	Scheduled: If sign off is pending for tasks/subtasks associated with the discrepancy' Completed: If sign off is not pending for tasks/subtasks associated with the discrepancy'
Close	Under Resolution: If sign off is pending for tasks/subtasks associated with the discrepancy' Closed: If sign off is not pending for tasks/subtasks associated with the discrepancy'	Scheduled: If sign off is pending for tasks/subtasks associated with the discrepancy' Completed: If sign off is not pending for tasks/subtasks associated with the discrepancy'

Note: 1) You cannot modify the “Action” field for those discrepancies with record status “Pending”, “Canceled”, “No Fault Found” or “Closed”. 2) You can set the Action of a discrepancy to “Closed” or “No Fault Found” only if the Signed Off attribute of all tasks/sub tasks associated with the discrepancy is “Yes” or “Void.

On closure of a discrepancy, the system automatically closes all log cards exclusively associated with the discrepancy.
The system updates the resolution history of the discrepancy whenever an action is performed.
The system creates a non-standard task, if you do not specify the task #. By default, a sub-task named as the task description is created for the non-standard task. The “Exec. Phase” of the hangar work order is updated to “Regular”.
The system updates attributes such as, Task Description, Task Category, Work Center #, Execution Phase, Est. Man Hrs, Est. Elapsed Time and, ATA in the Task Master for the non-standard task pertinent to the hangar work order execution document

Note: The default resource group defined in the “Set Options” activity of the “Maintenance Tasks” component is set as the resource group for the non-standard task created in the hangar work order. You can modify details of a non-standard task in the “Author Repair Procedure” page.

The system will not retrieve the task into the work order

If the Output Related Task # is duplicated

If the Output Related Task # is duplicated with already existing forecasted task

If the Output Related Task # is duplicated in the entire Visit Package and their job status is other than Completed, Cancelled, Pre closed and Closed.

To proceed, carry out the following

Select the “Edit Part Requirements” link at the bottom of the page to modify part requirements.
Select the “Create Material Request” link at the bottom of the page to create a maintenance material request.
Select the “Process Discrepancies” link at the bottom of the page to process the discrepancies.
Select the “Create Corrective Work Order” link at the bottom of the page to create the work order for resolving the discrepancy.

Note: If multiple discrepancies are selected for creating a corrective work order, ensure that the first two characters of the ATA number are the same for the selected discrepancies.

Select the “View File” link at the bottom of the page to view the file containing the discrepancy details.
Select the “Edit Work Order” link at the bottom of the page to select a work order for associating the discrepancies.
Select “View Aircraft Maintenance Log” link at the bottom of the page to view the aircraft maintenance log details.
Select the "Author Repair Procedure" link at the bottom of the page, to modify the details of the non standard task created in the current execution document.

For more details refer to “Aircraft” Online Help.

Select the “View Corrective Action History” link for details on corrective action to resolve the discrepancy performed till date.

Recording discrepancies for work order in hangar work reporting – An overview

The mechanic or inspector can record the discrepancies for a work order or task. Discrepancies, or snags, are typically the symptoms of the problem, which are observed while executing the work order. In this page, you can add or modify the discrepancy details. You must enter the description of the discrepancy observed. The fault code identifying the fault in the aircraft and the system, in which the problem was observed, can be specified.

If the discrepancy has been successfully resolved, you can “close” the discrepancy or set the status of the discrepancy to “Pending” and resolve them later. All pending discrepancies will be automatically routed to the respective planner for initiating further action. You can also enter the remedial action that was performed for resolving the discrepancy, remarks about the discrepancy and the document name, which contains the details of the discrepancy.

You can retrieve the discrepancies that are already reported for the work order and modify its details in this page. The system updates the discrepancy details and stores the name of the currently logged in user and current server date.

Prerequisite

“Set Options” activity. The “Numbering Type” must be specified for automatic generation of discrepancy number.

What you can do in this page

Assign a status to the discrepancy

You can “Close” the discrepancy, if the discrepancy has been successfully resolved. You can set the status of the discrepancy to “Pending” and resolve them later. All pending discrepancies will be automatically routed to the respective planner for initiating further action.

Set the “Discrepancy Status” to “Closed”, to indicate that the discrepancy has been resolved.
Set the “Discrepancy Status” to “Pending”, to indicate that the discrepancy can be resolved later.
Set the “Discrepancy Status” to “Cancelled”, if you wish to disable the discrepancy from future reference in other activities.