Help on Repair Shop

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Using Online Help

Repair orders are raised when a part is sent to a repair shop. Components are sent to a repair shop if the in-house work center does not possess the required facility, if there is a capacity constraint or if the repair shop can perform it at a lower cost.

This page allows you to retrieve the repair shop details for a specified part. You can carry out a search using the repair shop number, name, certificate type and repair process code. The system retrieves all the repair shops that are mapped to the part, based on the search criteria entered. The selected repair shop is transferred to the required page, when it is confirmed.

The “Help On Repair Shop” page appears.

Repair Shop #

The number identifying the shop you need to retrieve (Alphanumeric, 45). You can enter the shop number in full or specify it partially using the “*” character. The system retrieves all the repair shops whose numbers are similar to the number entered here. Leave this field blank to retrieve all the repair shops.

Repair Shop

The name of the repair shop you need to retrieve (Alphanumeric, 150). You can enter the shop number in full or specify it partially using the “*” character. . The system retrieves all the repair shops whose numbers are similar to the number entered here. Leave this field blank to retrieve all the repair shops irrespective of the name.

Certificate Type

Use the drop-down list box to select the certificate type that is issued to the specified part or supplier. The system lists all the certificate type for “supplier” as defined in the “Create Certificate Types” activity of the “Logistics Common Master” business component. The system retrieves all the repair shops which has the selected certificate type mapped to the selected part. The system leaves the field blank by default. Leave this field blank to retrieve all the repair shops irrespective of the certificate type.

Repair Process Code

Use the drop-down list box to select the process code. The system list all the codes from the “Maintain Repair Process Codes” activity of the “Logistics Common Master” business component.

If the “Part-Repair Process Code mapped to Supplier” is set as “Mandatory” in the “Repair Order” business component, then the system retrieves all the repair shops which are mapped to the repair process code selected here. If the option is set as “Not Mandatory”, then the system retrieves all the repair shops.

The system leaves the field blank by default.

Part #

The part that is mapped to the supplier (Alphanumeric, 40). You can enter the part code in full or specify it partially using the “*” character. The system retrieves all the suppliers that are mapped to the part specified here. Leave this field blank to search for the suppliers irrespective of the part mapped.

Contact Person

The contact person for the selected repair shop. (Alphanumeric, 80)

View Part Info

Check the box to view the part details of the repair shop. The system leaves the box unchecked by default.

View Contact Info

Check the box to view the contact person and address for the repair shop. The system leaves the box unchecked by default.

Note: Leave all the fields blank to retrieve all the repair shops available in the database.

Note:The system retrieves the details of the Suppliers only if the Supplier Status is set as 'Active' in the “Edit Location Details” screen of the “Supplier” business component.

The system displays the following in the “Search Results” multiline, based on the search criteria entered.

Note: The system displays the part details in the multiline only if the “View Part Info” box is checked.

Repair Shop #

The repair shop retrieved by the system.

Repair Shop

The name of the repair shop.

Part #

The number identifying the part.

Part Description

The description of the part .

Contact Person

The name of the contact person for the selected supplier.

Address

The address of the supplier.

Address ID

The code identifying the address of the supplier

Address Category

The user defined code identifying the category of the address.

Certificate Type

The type of the certificate that is issued to the specified part or supplier.

Repair Process Code

The number that identifies the repair process code mapped to the part.

Currency

The currency in which the supplier deals.

Standard Cost

The cost involved in performing the listed repair process on the part.

Average Lead Time

The average time required by the repair shop, to perform the listed repair process on the part.

Lead Time Units

The unit of measurement for the lead time required by the supplier to supply the parts, which could “Days”, “Weeks” or “Months”.