Specifying primary search criteria to find repair order to record repair shop correspondence

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Repair Order #

The number identifying the component in the repair order for which you want to record correspondence (Alphanumeric, 18). You can enter the repair order number in full or specify it partially using the “*” character. The system retrieves all the repair orders with numbers similar to the number entered here. Leave this field blank to retrieve all the repair orders, irrespective of the part.

Shop Job Type

 

Use the drop-down list box to select the shop job type of the repair order that you want to edit. The system displays the following values: Component, Piece Part and Facility.

The system the repair orders of the shop job type that you specify here.

Status

Use the drop down list box to select the status of the repair order. The system displays the following values: ”Shipped”, “Acknowledged”, “Quoted”, “Confirmed”, “Authorized”, “Amended”, "BER Closed" and "Returned".

The system retrieves all repair orders with the status you specify here against which, stock issues exist in “Confirmed”  or Shipped” status for all parts  (both, main core and spares).

Leave this field blank to retrieve repair orders irrespective of the status.

Repair Shop #

 

The number identifying the repair shop for the repair order (Alphanumeric, 45). This number should be a valid supplier code as defined in the “Register Supplier” activity of the “Supplier” business component and must be in “Active” status. You can enter the shop number in full or specify it partially using the “*” character. The system retrieves all the repair orders with shop numbers that are similar to the number entered here.

RO Date From

The start date in the range of dates during which date the repair order was created (Date Format). If this field is left blank, the system considers the earliest possible date as the start date.

RO Date To

 

The end date in the range of dates during which the repair order was created (Date Format). If this field is left blank, the system considers the current date as the end date.

Buyer Group

Use the drop down list box to select the buyer group for the repair order.

If the option “Buyer Control” for the Category “Repair Order” is set as “Required” in the Logistics Common Master, the system lists the Primary Buyer Group mapped to the Login user, with “Active” status and mapped to the Repair Order document.

By default, the system displays the Primary Buyer Group of the Login User. If the Primary Buyer Group is not available, the system leaves the field blank.

If the option “Buyer Control” for the Category “Repair Order” is set as “‘Not Required” in the Logistics Common Master, the system lists all buyer groups defined in the “Buyer Group” business component, mapped to the Repair Order document.

By default, the system leaves the field blank.

RO Category

Use the drop-down list box to select the category of the repair order. The system lists the categories as defined in the “Create Common Category” activity of “Logistic Common Master” business component, which are in “Active” status. The system retrieves all the repair orders of the category that you specify here.

Customer #

The number identifying the customer of the repair order (Alphanumeric, 10). You can enter the customer number in full or specify it partially using the “*” character. The system retrieves all the repair orders whose customer numbers are similar to the number entered here. Leave this field blank to retrieve all the repair orders, irrespective of the customer number.

Part #/ Mfr. Part #

The number identifying the part / component for which repair order was created (Alphanumeric, 40) or the number provided by the manufacturer of the part. You can enter the part number in full or specify it partially using the “*” character. The system retrieves all the repair orders whose part numbers are similar to the number entered here. Leave this field blank to retrieve all the repair orders, irrespective of the part.

Serial #

The number identifying the serial number of the part / component for which the repair order was created (Alphanumeric, 40). You can enter the serial number in full or specify it partially using the “*” character. The system retrieves all the repair orders of parts with serial numbers similar to the number entered here. Leave this field blank to retrieve all the repair orders, irrespective of the part serial number.

Lot #

The number identifying the lot number of the part for which the repair order was created, (Alphanumeric, 40). You can enter the lot number in full or specify it partially using the “*” character. The system retrieves all the repair orders of parts with lot numbers similar to the number entered here. Leave this field blank to retrieve all the repair orders, irrespective of the part lot number.

Ref. Document Type

Use the drop-down list box to select the type of reference document for the repair order. The drop-down list box displays "A/c Maint. Exe. Ref #", "Shop Work order", "Customer Order" and "Other". The system retrieves those repair orders based on reference documents of type that you select here.

Ref. Document #

 The reference document for the repair order. You can enter the reference document number in full or specify it partially using the “*” character. The system retrieves those repair orders based on reference documents with numbers similar to that you specify here. Leave this field blank to retrieve all repair orders, irrespective of the reference document.

RO Type

Use the drop-down list box to select the type of repair order. The system displays the following values: Normal or Exchange.

  • Exchange – Select this option when the component is to be exchanged.

  • Normal – Select this option when the component is to be repaired and returned

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