To retrieve the shop work order you want to work with, enter work order # in the Work Order input box. Help facility available.
Alternately, click the 
icon
to scan the barcode of the work order.
Shop Quick Actions Hub – A summary of the activity
This activity is a hub that provides a central platform to quickly process and complete the execution of specific work orders, one at a time.
At the onset, the hub highlights critical information on the chosen work order including completion percentage, work progress and closure readiness. From this information, the users can also gauge the factors that are preventing the progress / completion of the work orders.
The planners and aircraft maintenance engineers can perform all possible key actions on shop work orders from this hub including:
4 Update planning details
4 Update shop execution details
4 Update quotation details
4 Update estimates
4 Update removal details
4 Hold / Release tasks
4 Record time against tasks
4 Sign off tasks
4 Complete, Pre-Close or Cancel tasks
4 Print reports
4 Access links to traverse to related activities to view or update information
4 View work order and their root and parent work orders
The hub provides three modes for retrieving / viewing specific wok orders. The first tab – “More Info” comprises of cards that provide brief information on various aspects of the work order, such as customer, removals, Dates, estimates and TAT information. The second tab – Counts displays counts of open tasks, discrepancies, material requests, component removals, observations and returns. The third tab – Search offers user-specific search facility to retrieve precise tasks from the work order.
This screen renders Gantt to display information on the retrieved tasks. A tree representation of tasks from work order helps to understand the task hierarchy and view details of the required task.
Task details including Timesheet Status, Hold Status, Clock Status, Estimation Status, Sign off Status and Main Core Return Status are also presented to the users. By means of a single click, you can access the required screens to accomplish vital actions on the tasks in a work order including:
4 Record observations
4 Create material reqeusts
4 Update componnet removal details
4 Record part consumption
4 Process material requests
In addition, this page offers links that help you to swiftly access screens from other components / business processes including:
4 Route Parts
4 Record Part # / Serial # Change
4 Upload Documents
4 View Associated Doc. Attachments
4 Inquire Stock Availability
The above-listed screens would otherwise require multiple clicks to access them. Further, the relevant data is passed to the link screens thereby saving time and manual effort for the users.
Managing shop work orders
Select the “Shop Quick Actions Hub” link under the “Shop Work Order” business component.
The “Shop Quick Actions Hub” page appears.
To retrieve the shop work order you want to work with, enter work order # in the Work Order input box. Help facility available.
Alternately, click the icon
to scan the barcode of the work order.
Note: The work order you want to work with must be in one of the following statuses only- Fresh, In-Progress or Completed.
The “Manage Your Smart Actions” page appears.
The page displays details of the retrieved shop work order. Note that the work order details may differ based on the job type as illustrated in the table below:
Work Order Job Type |
Fields on display |
Other Facility and Make |
SWO # |
|
SWO status |
|
Work Center # |
|
Part # |
|
Serial # |
|
Lot # |
|
Quantity |
|
Customer Name |
|
Material Request / Return status |
Facility |
SWO # |
|
SWO status |
|
Work Center # |
|
Facility Object # |
|
Facility # |
|
Quantity |
|
Main Core Status |
Make |
SWO # |
|
SWO status |
|
Work Center # |
|
Part # |
|
Mfr. Serial # / Mfr. Lot |
|
Quantity |
|
Job Type |
|
Customer Name |
|
Main Core Status |
4 Current SWO Status
Color Code |
Main Core Request / Return status |
Black |
Planned |
Orange |
In-Progress |
Green |
Completed |
4 :Main Core Request / Return status
Color Code |
Main Core Request / Return status |
Black |
Not Applicable / Not Required |
Orange |
Pending Request / Pending issue |
Green |
Issued / Returned |
Grey |
Ext. Routed / Ext. Routed - BER / Ext. Routed-Exchange / Scrapped at Work Center / Scrapped at Warehouse |
Click on the “Request” button to create material request or material return for the main core part against the shop work order.
Process Parameter dependency: The process parameter "Default view for loading Shop Quick Actions Hub” under the entity type Shop Work Order Type and the entity All User Defined Work Order Types in the Define Process Entities activity of Common Master sets the default tab on launch of the Shop Quick Actions Hub page. The following table illustrates how the process parameter value determines the tab that must appear on page launch.
Click the 
icon
to open the “More Info” tab to view comprehensive information on the
work order.
Process Parameter: Default view for loading Shop Quick Actions Hub |
||
Sequence / Value |
Order |
|
2-Customer, 3-Removal Info, 4-TAT Info, 5-Dates Info, 6-Estimation Info, 7-MOD Info, 8-Parent/Root Info, 9-Repair Info For example, 4, 8, 9, 5, 6, 7, 2, 3 |
Any combination of numbers from 2 to 9 separated by comma without duplication Only the cards associated with the numbers included in the sequence are displayed. The cards of numbers omitted from the sequence will be not be displayed in the Card section |
|
Default Order |
2, 3, 4, 5, 6, 7, 8, 9 |
|
Note: By default, 1 represents the Work Order card and will always be displayed as the first card. |
||
Process Parameter: Collapse Document Info cards section by default in the Shop Execution page? |
||
Value |
Behavior on launch of the Shop Quick Actions Hub |
|
'0' for 'Not Required' |
The 'Document Cards section' will remain collapsed / hidden |
|
'1' for 'Required' |
The 'Document Cards section' will be visible to the users |
|
More Info section
Process Parameter dependency: You can set the order of the cards as per your requirement by defining the process parameter “Document Info cards display order in the Shop Quick Actions Hub?” under the entity type Shop Work Order Type and the entity All user defined work order types in the Define Process Entities activity of Common Master. The value you define for the process parameter determines the order of the cards in the “More Info” tab of the Shop Quick Actions Hub” page as illustrated in the following table.
The “More Info” tab displays the following cards that provide key details of the shop work order in context. The display order of the cards can be organized as preferred by means of the process parameter.
Card |
Information on display |
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Work Order |
§ Order Description § Component # of Main Core § Part Description Ø Click the “Edit WO Addl. Info link” to open the “Edit Work Order Information” page Ø Click the “Work Scoping” link to open the “Record Shop Execution Details” page. The “Initial Workscoping” tab appears by default on launch of the page |
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Customer |
§ Customer Name § Order # § Contract # § Customer # § Customer PO # Ø Click the “View CO Details” link to open the “Manage Customer Order” page |
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Removal Info |
§ Removed from A/C Reg # / MSN # § Removal Date & Time § Removal Reason Ø Click the “Edit Removal Details” link to open the “Plan Work Order” page. The “Removal & Warranty Details” tab appears by default on launch of the page |
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TAT Info |
§ Target Date § Project Completion Date § Customer Request Date § Promised Delivery Date Ø Click the “Plan Work Order” link to open the “Plan Work Order” page. |
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Dates Info |
§ Planned Date & Time § Planned Date & Time § Actual Start Date & Time § Actual End Date & Time § Status Message. More details….
Ø Click the “Plan Work Order” link to open the “Plan work Order” page. |
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Estimation Info |
§ Estimation Status § Estimate Required For § Quotation Status Ø Click the “Record Estimates” link to open the “Edit Work Estimates” page. Ø Click the “Record Quotation” link to open the “Manage Quotation Sale” page. |
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MOD Info |
§ MOD IN value of Main Core Part # § MOD Out value of Main Core Part # § Applied MODs on Main Core Part # Ø Click the “View MOD Details” link to open the “View MOD Details” page |
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Parent / Root Info |
§ Parent WO # § Root WO # § Root / source MC Part # § Root MC Serial # § Hierarchy level of SWO # considering Parent SWO and Root SWO Ø Click the “View Root WO” to open the “View WO Details” page with details of the root work order of the work order in context. Ø Click the “View Parent WO” link to open the “View WO Details” page with details of the parent work order of the work order in context. |
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Repair Info |
§ Repair Process Code § Repair Classification § Work Required Ø Click the “Plan Work Order” link to open the “Plan Work Order” page with details of the work order in context. |
Counts section
Click the 
icon to
open the “Counts” section.
The Counts section displays the following cards:
Card |
Information on display |
Tasks |
Breakup of of tasks in the work order under two heads – Open and Total § Open: Count of all tasks in the Planned and In-Progress status. Ø Click on the “Open count” to open the “Record Shop Execution Details” page. The “Work Actual” tab appears with all the tasks in the 'Planned' and 'In-progress' status from the work order in the Task Details multiline. The Task tree in the multiline expands to display Planned and In-Progress nodes. § Total: Count of all tasks in the work order regardless of the status Ø Click on Open count to open the “Record Shop Execution Details” page. § Click the |
Discrepancies |
Breakup of discrepancies in the work order under two heads – Open and Total § Open: Count of all discrepancies in the Under Resolution status Ø Click on the “Open count” to open the “Record Shop Execution Details” page. The “Report Findings” tab appears with all the discrepancies in the 'Under Resolution' status from the work order. The Discrepancy tree in the multiline expands to display the “Under Resolution” node. § Total: Count of all tasks in the work order regardless of the status Ø Click on Open count to open the “Record Shop Execution Details” page. The “Report Findings” tab appears with all the discrepancies in the 'Under Resolution' status from the work order. The Discrepancy tree in the multiline expands to display all the nodes underneath. Ø Click the |
Observation |
Count of all observations against the work order § Open: Count of all observations against the work order Ø Click on Open count to open the “Record Shop Execution Details” page. The “Report Findings” tab appears with all the discrepancies in the 'Under Resolution' status from the work order. The Observation tree in the multiline expands to display all the nodes underneath. Ø Click the |
Material |
Breakup of materal requests avaiable against the work order under three heads – Request, Issue and Total § Request: Count of material requests in the Authorized status § Issue: Count of material requests in the Partially Issued and Confirmed status § Total: Count of all material requests in all statuses from the work order Ø Click the |
Disassembly & Assembly |
Breakup of component replacements against the work order under three heads - Off, On and Off/On § Off: Count of component removals § Click on Off count to open the “Record Shop Execution Details” page. The “Disassemble & Assemble” tab appears with all the CR transactions with only removals in 'Removed' status from the work order. § On: Count of component attachments Ø Click on On count to open the “Record Shop Execution Details” page. The “Disassemble & Assemble” tab appears with all the CR transactions with only attachments in 'Replaced' status from the work order. § Of/On: Count of all component replacements Ø Click on Off / On count to open the “Record Shop Execution Details” page. The “Disassemble & Assemble” tab appears with all the CR transactions with only attachments in 'Replaced' status from the work order. |
4 : This card displays the breakup of material requests available against the work order under three heads – Request, Issue and Total.
4 :This card displays the
Click the 
icon
to view details of the tasks.
4 Pending Return: This card displays the breakup of pending returns against the work order
§ Main Core: Count of main core and associated core pending for return
§ Rem. Core: Count of removed core pending for return
§ Uncons. Part: Count of unconsumed parts pending for return
Click the icon
to view details of the tasks.
Search section
Click the 
icon
to open the “Search” section.
Enter Task #, Description, Status, Type, Repair Classification, and /or Exec. Comments in the Search Criteria input box to retrieve Open and In-Progress tasks
However, to retrieve completed tasks in addition to Open tasks, select the “Show Completed Task” check box also.
Click the “Get” pushbutton to retrieve tasks with attribute values similar to the text you have entered in the Search input box.
Data Display in GANTT
The Gantt displays the following details of the tasks from the selected shop work order.
Task # / Discrepancy # |
The tree displays the tasks / discrepancies and their hierarchy in the work order. Click on the required nodes (based on task status) to display /hide task details. |
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Description |
The description of the task. |
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TS |
The status of the task.
The status of the discrepancy
|
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HS |
The Hold / release status of the task / discrepancy · Task / discrepancy is on hold · Task / discrepancy has been released |
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CS |
The Clock status of the task / discrepancy. · Task / discrepancy is running · Task / discrepancy is stopped |
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ES |
The Estimation status of the task / discrepancy · Estimation status is 'Pending Estimates', 'Pending Confirmation' and 'Re Estimation Required' · Estimation status is 'Confirmed Estimates' and 'Released Estimates' |
||||||||||||||
SS |
The Sign-off status of the task / discrepancy · BLANK - Sign Off is 'Not Required' · SOFF - Signed Off · V - Voided · M - Pending Mechanic · I - Pending Inspector · M&I - Pending Mechanic & Inspector · R - Rejected |
||||||||||||||
RS |
The Return status of the task / discrepancy · Pending Return Unconsumed Parts & Return Removed Cores · All pending return cores have been returned |
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Seq # |
The sequence number of the task / discrepancy in the shop work order. The sequence number entered must be valid for the SWO-Task # combination. You must enter the sequence number, if the same task number is available more than once for the same shop work order. Note: The order in the multiline is in the increasing order of Seq # of the task/discrepancy. |
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Exec. Comm. / Corr. Act. |
Any comments entered by the employee regarding execution of the task / discrepancy. |
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Observation |
Click the
|
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Request Material |
Click the
|
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Disassembly |
Click the |
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Assembly |
Click the |
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Part Consumption |
Click the |
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Material Request |
The count of material requests in all statuses against the task / discrepancy. |
||||||||||||||
Component Replacement |
The count of component replacements in all statuses against the task / discrepancy. |
Processing work orders
Select the task or tasks from Gantt that you wish to work with and then;
Click the “Clock on” button to start the clock for the task.
The 
icon appears
in the “CS” column for the tasks in GANTT. The clock start time
for the tasks is set to the current station date & time.
Click the “Clock off” button to stop the running clock for the task.
The 
icon appears
in the “CS” column for the tasks in GANTT. The clock end time for
the tasks is set to the current station date & time.
Click the “Reset” button to restart the clock for the task.
The icon appears in the “CS” column for the tasks
in GANTT. The clock start time for the tasks is reset to the current
station date & time.
Click the “Hold” button to suspend the execution of the task.
The “Apply Hold” popup appears. More details…
Click the “Release” button to continue the execution of the task.
The “Apply Release” popup appears. More details…
Click the “Sign Off” button to sign off the execution of the task.
The “Sign Off” popup appears. More details…
Click the “Completion” button to complete the execution of the task.
The “Task Action” popup appears. More details…
Click the “Pre Close” button to prematurely close the execution of the task.
The “Task Action” popup appears. More details…
Click the “Cancel” button to cancel the execution of the task.
The “Task Action” popup appears. More details…
Select the link you wish to traverse to for further processing of the task / shop work order from the “Link” drop-down list box. The drop-down list box provides the following links: Route Parts, Record Part # / Serial # Change, Upload Documents, View Associated Doc. Attachments and Inquire Stock Availability
Select the report that you wish to generate from the “Print Report” drop-down list box. The drop-down list box displays the following reports: Shop Work Order label, Generate Repair Report/Delivery Order, Generate Shop Work Order Report and Generate LRU Repair History Report.
Apply Hold popup
Select one or more tasks / discrepancies in the GANTT / multiline of the “Shop Quick Action Hub” page.
Click on the “Hold” button to open the “Apply Hold” popup.
The “Apply Hold” popup appears with the tasks
Enter the following details:
Hold Code |
Use the drop-down list to select the hold code that you want to associate to the hold action. The drop-down list box displays the Active hold codes defined in Common Master. |
Hold Comments |
Additional details on the reasons for halting the execution of the tasks. |
Click the “Apply Hold” button.
The icon in the HS column in the GANTT / multiline turns Red.
Release Hold popup
Select one or more tasks / discrepancies in the GANTT / multiline of the “Shop Quick Action Hub” page.
Click on the “Release” button to open the “Apply Hold” popup.
The “Release Hold” popup appears. The multiline appears with the following details of tasks from the work order put on hold.
Task # |
The unique identifier of the task on hold from the work order. |
Hold Code |
The hold code associated with on-hold task. |
Hold Comments |
Additional details on the reasons for halting the execution of the tasks. |
Click the “Release Hold” button.
The icon in the HS column in the GANTT / multiline turns Green.
Task Actions popup
Select the task from the GANTT / multiline in the “Shop Quick Action Hub” page.
Click the “Task Action” button.
The “Task Actions” window appears with the following details of the selected task.
Task # |
The task from the work order/ package for which you want to record action. |
Description |
The description for the task from the work order/ package for which you want to record action. |
Enter the following:
Status |
Use the drop-down list box to select the status based on the action you wish to carry out on the task. The drop-down list box displays the following: Completed, Pre-Closed and Cancelled. By default, this field displays the current status of the selected task. |
In the Actual Date & Time group box, enter the following:
Start |
The date on and time at which the execution of the task commences. |
End |
The date on and time at which the execution of the task concludes. |
In the “Execution Comments” group box, enter the following:
Execution Comments |
Additional information on the execution of the task from the inspector or mechanic. Process parameter dependency: This field is mandatory based on the two process parameters - “Allow Task sign off without any Execution Comments?” and “Allow completion/closure of Tasks without any Execution Comments?” defined under Entity type Package Type and Entity 'Log Card' and all user-defined entities in the Define Process Entities activity of Common Master. The table next illustrates the function of the process parameters.
|
In the “Sign Off Details” group box, under Sign Off Requirement, do the following:
Note: On launch of the Task Actions window (on click of the Task Action pushbutton), the Mechanic field in the Sign Off Details group box automatically displays the employee code of the login user under the below-fulfilled conditions:
1. The process parameter 'Default Sign Off Details in the Task/Discrepancy Action popup in the Work Reporting Hub?' under the entity type 'Package Type' and entity Log Card and User-Defined Packages is ‘1’/ Yes in the Define Process Parameters activity of Common Master.
2. The Sign off status is 'Pending Mechanic' or 'Pending Mech&Insp', the login user belongs to 'Mechanic', 'Mechanic & Inspector' resource group and has the requisite skills to Sign Off the task as an Mechanic and Inspector
3. The Sign off status is either 'Pending Inspector' or 'Pending Mech&Insp', the login user belongs to either 'Inspector' or 'Mechanic & Inspector' resource group and has the requisite skills to Sign Off the task as an Inspector
Mechanic |
Select the check box and enter the name of the mechanic who did the sign off for the task in the adjacent input box. Process parameter dependency: By default, this field displays the employee code of the login user depending on the value set for the process parameter “Default Sign Off Details in the Task/Discrepancy Action popup in the Work Reporting Hub?” under the entity type Package Type and the entity Log Card and User-Defined Package Types in the Define Process Entities activity of Common Master.
Help facility available |
|||||||||||||||
Inspector |
Select the check box and enter the name of the mechanic who did the sign off for the task in the adjacent input box. Help facility available |
|||||||||||||||
RII |
Select the check box and enter the name of the mechanic who did the sign off for the task in the adjacent input box. Help facility available |
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Additional |
Select the check box to enter the name of another employee who also participated in the task sign off in the adjacent input box. |
In the “Sign Off Comments” group box, under Sign Off Comments, enter the following:
New Comments |
More details on the sign off action effected on the task. Help facility available |
The following for the task is displayed:
Old Comments |
The sign off comments recorded previously for the task. |
Click the “Save” pushbutton.
Recording Discrepancy Actions window
Note: The Discrepancy Actions popup will open (will be available) for closed / deferred discrepancies only if the process parameter “Allow review of Closed/Deferred Discrepancies in Discrepancy Action popup of Work Reporting Hub?” under the entity Type Package Type and the entity Log Card and all user defined Package Types in the Define Process Entities activity of Common Master is set as 1 / Allowed.
Select the discrepancy from the GANTT / multiline in the “Shop Quick Action Hub” page.
Click the “Discrep. Actions” pushbutton.
The “Discrepancy Actions” window appears with the following details for the selected discrepancy.
The window displays the following:
Discrepancy # |
The discrepancy from the work order/ package for which you want to record action. |
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Description |
The description of the discrepancy that you wish to process now. Process parameter dependency: the users can modify the description and ATA # of non-standard tasks and discrepancies based on the definition of the new process parameter ‘Allow modification of Description & ATA # of open Non Routines?’ defined in the Define Process Entities activity of Common Master.
|
Recording corrective action for discrepancy
Click the “Corrective Action” tab.
The Corrective Actions multiline displays the following details of the corrective actions undertaken of the discrepancy till date:
# |
Indicates the sign off status of the discrepancy The records are displayed in the chronological order of data entry. Color code representation for discrepancy items:
|
||||||||||||
Sign Off Status |
The sign off status of the discrepancy, such as 'Pending Mechanic' or ‘Pending Mech & Insp'. |
||||||||||||
Corrective Action |
Details of the corrective act |
In the Corrective Action group box, enter the following for the discrepancy.
Corrective Correction |
Details of the corrective action carried out for resolution of the discrepancy. Process Parameter dependency: Corrective Action is mandatory for a discrepancy to be deferred (Action = Defer), if the process parameter “Mandate Corrective Action during discrepancy deferral?” under the entity type Package Type and the entity All User-Defined Package Types in the Define Process Entities activity of Common Master is 1 / Yes. Process Parameter dependency: The users can modify the corrective action for a closed discrepancy only if the process parameter “Allow modification of Corrective Action of Closed Discrepancies in Work Reporting Hub?” under the entity type Package Type and the entity Log Card and all user defined Package Types in the Define Process Entities activity of Common Master is set as 1 for Allowed. |
In the Sign Off Details group box, select the Requirement details:
Mechanic |
Select the check box and then enter the employee code of the mechanic, if Mechanic Sign Off for the corrective action is mandatory for the discrepancy. Help facility available |
Inspector |
Select the check box and then enter the employee code of the inspector, if Inspector Sign Off for the corrective action is mandatory for the discrepancy. Help facility available |
RII |
Select the check box and then enter the employee code of the inspector / mechanic, if Mechanic Sign Off / Inspector Sign Off for the corrective action is mandatory for the discrepancy. Help facility available |
Additional |
Enter the code of any other employee who has signed off the corrective action. Help facility available |
Changing discrepancy status
Select the “Status Change” tab.
Carry out the following:
Action |
Use the drop-down list box to indicate the action to be taken on the discrepancy. The drop-down list box displays the following: Crossed, Part Change Closed, No Fault Found and Cancelled. |
Repeat? |
Use the drop-down list box to indicate whether the discrepancy has occurred earlier The drop-down list box displays the following: Yes and No. |
Processing discrepancy
The “Sign Off Comments” group box displays the following:
Prev. Comments |
Additional details regarding the sign off of the discrepancy recorded previously. |
Enter the following:
New Comments |
Additional details regarding the sign off of the discrepancy to be recorded now. |
Select the following under the Actual Date Time group box.
Start |
The date on and time at which the task to resolve the discrepancy commences. |
End |
The date on and time at which the task to resolve discrepancy concludes. |
Enter the following under the Component Details group box.
Part # |
The part in which the discrepancy was found. Help facility available |
Serial # |
The serial of the part in which the discrepancy was found. Help facility available |
Position Code |
The position in which the part – serial associated with the discrepancy was attached in the NHA or aircraft. Help facility available |
Select the “Close Discrepancy” check box to close the discrepancy.
Select the “Sign Off” check box to sign off the discrepancy.
Click the “Save” pushbutton to record details.
icon
to open the
icon
to record part consumption