Selecting the customer order for creating the pack slip

This page allows you to select the customer order based on which the pack slip is to be created. Tell me more

Select the “Create Customer Order Based Pack slip” link under the “Pack Slip” business component.

The “Select Customer Order #” page appears.

The system displays the following:

Date Format

The format in which the date field is displayed in this page. This format is displayed from the "User Preferences" business component by default.

Enter the following in the “Direct Entry” group box, if you know the exact customer order number:

Customer Order #

The number identifying the customer order, requesting the service of the parts or the goods (Alphanumeric, 18).

Select the “Create Pack Slip” link provided alongside, to create the pack slip.

To search for a customer order

Enter the following in the “Search Criteria” group box, to search for the customer order:

Customer #	The number identifying the customer who raised the customer order (Alphanumeric, 18). You can enter the customer number in full, or specify it partially using the “*” character. The system retrieves all the “Active” customer numbers.
Customer Name	The name of the customer who raised the order (Alphanumeric, 25). You can enter the customer name in full, or specify it partially using the “*” character
Customer Order #	The number identifying the order requesting the service on the parts (Alphanumeric, 18). You can enter the customer order number in full, or specify it partially using the “*” character. The system retrieves the “Active” customer order numbers defined in the “Customer“ business component, which are similar to the number entered here.
Ordering Point	Use the drop-down list box to select the location where the customer order was placed. The system lists all the ordering locations where the customer order was placed. You can leave the field blank to retrieve the customer order irrespective of the ordering point.
Order Date From	The starting date, in the range of dates, during which the customer order was raised (Date Format).
Order Date To	The ending date, in the range of dates, during which the customer order was raised (Date Format).

Note: Ensure that the “Order Date To” field is greater than the “Order Date From” field.

Part #	The number identifying the part requested by the customer through the customer order (Alphanumeric. 40). You can enter the part number in full, or specify it partially using the “*” character. The system retrieves the parts that are in “Active” status
Component #	The number identifying the component requested by the customer (Alphanumeric. 40). You can enter the component number in full, or specify it partially using the “*” character.

Click the “Search” pushbutton to retrieve the details in the multiline.

The system displays the following in the “Search Results” multiline:

Customer Order #	The number identifying the customer order.
Order Description	The textual description of the customer order.
Ordering Point	The location at which the customer order was placed.
Customer #	The code identifying the customer for whom the order is raised
Customer Name	The name of the customer for whom the order is raised
Order Date	The date of the customer order.
Amendment #	The number identifying the latest amendment of the customer order.

To proceed, carry out the following

Click the hyperlinked customer order number in the multiline, to create the pack slip.

Selecting the customer order for creating the pack slip – An overview

This page allows you to select the customer order based on which the pack slip is to be created. A customer order communicates the details of the service to be performed on an aviation asset. It contains details such as the work units, sub-component information, customer-supplied part details, discrepancies and the maintenance object details. After the service is performed, a pack slip can be created against the customer order, to return the serviced goods to the customer.

In this page, you can select the customer order from the customer requesting the return of the serviced parts or goods from the maintenance shop/storage location. If you know the exact customer order number, you can directly enter it. Otherwise, you can carry out a search based on the customer code, customer name, customer order number, the ordering location and the part number. Details such as the customer order number, description, customer code, customer name, ordering point and the amendment number of the customer order are displayed in the multiline.