Selecting the customer for creating a pack slip

In this page, you can select the customer to whom you wish to return the core, or the parts that were lying in excess, in the maintenance shop. Tell me more

Select the “Create Pack Slip for Customer Goods” link under the “Pack Slip” business component.

The “Select Customer #” page appears.

Enter the following in the “Direct Entry” group box:

Customer #

The number identifying the customer to whom you wish to return the core or excess parts (Alphanumeric,18).

Select the “Create Pack Slip” link provided alongside, to create the pack slip.

To search for a customer

Enter the following in the “Search Criteria” group box, to search for the customer:

Customer #	The number identifying the customer to whom you wish to return the core or excess parts (Alphanumeric, 18). You can enter the customer number in full, or specify it partially using the “*” character. The system retrieves the “Active” customer numbers defined in the “Customer“ business component which are similar to the number entered here.
Customer Name	The name of the customer who receives the returned part (Alphanumeric, 40). You can enter the customer name in full, or specify it partially using the “*” character. The system retrieves all the customer names defined in the “Customer“ business component which are similar to the name entered here.

Click the “Search” pushbutton to retrieve the details in the multiline.

The system displays the following in the “Search Results” multiline:

Customer #	The code identifying the customer retrieved by the system.
Customer Name	The name of the customer.

To proceed, carry out the following

Click the hyperlinked customer number in the multiline, to create the pack slip.

Selecting the customer for creating a pack slip – An overview

In this page, you can select the customer to whom you wish to return the core, or the parts that were lying in excess, in the maintenance shop. If you know the exact customer code, you can directly enter it. Otherwise, you can carry out a search based on the customer code and the customer name. Details such as the customer code and the customer name are displayed in the multiline.