Occurrence Processing – An overview

An occurrence is the happening of an event, related to safety or others, which needs follow-up or corrective measures. The various types of occurrences can be categorized as aircraft-related, personnel-related, spill, tool/equipment-related, scheduled maintenance or unscheduled maintenance. An occurrence could be during flight on an aircraft or during maintenance activities at maintenance bases such as field bases or hangars.

This business component deals with the approval and processing of the occurrence report that has been reported through the occurrence reporting business component. In Approve Occurrence Report activity, the corrective measure is recorded and approval of the same against the reported occurrence has been performed by the area / operations / maintenance manager. The manger provides the necessary comments and categorizes whether the occurrence is preventable or not. After the maintenance / corrective action approval, the safety department  personnel classifies the occurrence based on various actions and decides whether it its reportable to the customer or Federal Aviation Authority (FAA). The safety department is involved in the final processing of the approved occurrence report.

Getting familiar with the activities