Help on customer order

Unified Glossary

Basics of using a Ramco Enterprise Series Web Page

Using Online Help

In this page, you can retrieve all customer orders defined in the system. You can carry out a search based on the customer order number, amendment number, aircraft registration number, part number, customer number, customer name, user status and customer order category. Based on the search criteria specified, the system retrieves the customer order details.

The “Help On Customer Order” page appears.

Customer Order #

The number of the customer order to be retrieved (Alphanumeric, 40). You can enter the customer order number in full or specify it partially using the “*” character. The system retrieves all customer order numbers that are similar to the number entered here.

Amendment #

The amendment number of the customer order (Integer). The system retrieves the customer orders with the amendment number entered here.

Zoom facility available

Aircraft Reg. #

The aircraft registration number against which the customer order is created (Alphanumeric, 30). You can enter the aircraft registration number in full or specify it partially using the “*” character. The system retrieves all customer order numbers with the aircraft registration number entered here.

Part #

The part number against which the customer order is created (Alphanumeric, 40). You can enter the part number in full or specify it partially using the “*” character. The system retrieves all customer order numbers with the part number entered here.

Customer #

The code identifying the customer for which the customer order is created (Alphanumeric, 18). You can enter the customer code in full or specify it partially using the “*” character. The system retrieves all customer order numbers with the customer code entered here.

Customer Name

The name of the customer for which the customer order is created (Alphanumeric, 30). You can enter the customer name in full or specify it partially using the “*” character. The system retrieves all customer order numbers with the customer name entered here.

User Status

Use the drop-down list box to select the user status of the customer order. The system lists all the “Active” user statuses that are defined in the “Create Quick Codes” activity. The system retrieves all customer orders with the user status selected here.

Order Category

Use the drop-down list box to select the category to which the customer order belongs. The system lists all the “Active” order categories that are defined in the “Create Quick Codes” activity. The system retrieves all the customer orders with the category selected here.

The system displays the following in the “Search Results” multiline:

Customer Order #

The customer order number defined in the system

Amendment #

The amendment number of the customer order

Aircraft Reg. #

The aircraft registration number against which the customer order is created

Part #

The part number against which the customer order is created

Serial #

The serial number against which the customer order is created

Customer #

The code of customer for whom the customer order is created

Customer Name

The name of the customer

User Status

The user status of the customer order

Order Category

The category to which the customer order belongs

Description

The textual description of the customer order