Editing object details

Editing Customer Order - An overview

Unified Glossary

Basics of using a Ramco Enterprise Series Web Page

Using Online Help

Using this tab, you can edit the object details.

Aircraft Reg #

The aircraft registration number  on which the customer order is created (Alphanumeric, 30).

Help facility available

The system displays the following:

Manufacturer Serial #

The manufacturer serial number of the aircraft.

Aircraft Model #

The model to which the aircraft belongs.

Primary Work Center #

The unique identifier of the work center, which is responsible for the work execution.

The system displays the  following field  in the”Part Effectivity details” group box in the multiline, if required:

Line #

The line number of the object details.

Part #

The unique part number to which the  maintenance object belongs. This needs to be entered only when order applicability is component.

Help facility available

Customer Part #

The unique customer part number

Help facility available

Part Serial #

The part serial number Help facility available

Lot #

Lot number refers to a unique identifier given to a set of parts received from the supplier in a particular instance.

Help facility available

Part Qty.

The quantity of the parts for which the maintenance must be carried out.

Shop Job Type

Use the drop- down list box to select any one of  the following shop job types

  •  “Make” indicates that a new  part must be  manufactured

  •  “Piece” indicates that maintenance must be carried out for a non component part

Stock Status

Use the drop- down list box to select the stock status. The system is loaded with the applicable stock statuses of the customer part for which maintenance must be carried out. The values are retrieved from the UDSS component. Examples are Customer Civil and Customer –military

The system displays the following in the “Part Effectivity details” multiline.

Part Description

The textual description of the part.

Execution Facility

Use the drop-down list box to identify the execution facility. The system lists the following:

  • External – to indicate that the maintenance service will be provided by the external facility

  • Internal – to indicate that the maintenance service will be provided by the internal facility

Execution Location

Use the drop- down list box to select the work center organizational units if the “Execution Facility” is selected as “Internal”. If the “Execution Facility” is selected as “External” then use the drop-down box to select the Repair order organization units. The system lists the organizational units with respect to the option selected in the “Execution Facility” field

Work Center

The work center in which the maintenance work is carried out.

RO Location

Use the drop-down list box to select the organizational unit in which the repair order will be executed. The system lists all organizational units in which the repair order can be created.

Repair Shop

The repair shop in which the repair will be carried out (Alphanumeric, 45). Ensure that the repair shop is already defined in the “Supplier” business component. Data entry in this field is mandatory.

Help facility available

Salvage Value / Unit

The salvage or scrap value per unit for the maintenance object .

Position Code

The position code to which the component is attached (Alphanumeric, 25)

Level Code

The level code to which the sub-component is attached (Alphanumeric, 150)

Claim Status

Use the drop-down list box to select  any one of the following warranty claim statuses

  •  Claim Accepted

  • Claim Partially

  •  Accepted

  • Claim Rejected

  •  Under Investigation

Reference Customer Order #

A unique number identifying the customer order based on which the warranty is being claimed by the customer.

Help facility available

Warranty Reference #

A unique number identifying the component warranty reference. A component warranty reference is a document that contains the warranty coverage information defined for a component.

Audit Report Required?

Use the drop-down list box to select whether audit report is required or not. Select the option “Yes” to indicate that audit report is required. Otherwise select the option “No”.

The system displays the following field:

Audit Report #

The unique identifier of the audit report.

Warranty Remarks

Any remarks pertaining to the warranty

Zoom facility available

Customer Inspection

Use the drop-down list box to specify whether the customer inspection of the maintenance work is required or not. The system lists the options “Required” and “Not Required”.By default, this field is set as “Required”.

Salvage Main Core At

Use the drop-down list box to specify the location of salvage action for the specific part. The system lists the following options:

  •  MRO – indicates that the MRO will salvage the part

  • Operator – indicates that the airline operator or the customer will salvage the part declared

Receiving Location

Use the drop-down list box to identify the organizational unit in which the object will be received. The system lists all the organizational units in which the customer goods receipt or stock receipt can be created. The organizational unit must be associated with the execution location selected in the “Repair Order/Exec. Location” field.

Salvage Core Returnables At

 The location  at which the spares associated with main core are salvaged.

Shipping Location

Use the drop-down list box to select the organizational unit from which the serviced object must be shipped. The system lists all the organizational units in which the pack slip can be created.

Receiving Warehouse #

Use the drop-down list box to specify the warehouse in which the parts required for maintenance service will be received. The system lists all the warehouses associated with the ”Receiving Location”.

General Instructions

Any general instruction pertaining to the customer order (Alphanumeric, 2000)

Zoom facility available

To proceed carry out the following: