Selecting the customer for creating the customer goods receipt

In this page, you can select the customer from whom the parts have been received in the maintenance shop for servicing. Tell me more

Select the “Create Direct Customer Goods Receipt” link under the “Customer Goods Receipt” business component.

The “Select Customer” page appears.

Enter the following in the “Direct Entry” group box, if you know the exact customer number:

Customer #

The unique code identifying the customer, from whom the parts are received for service or as spares (Alphanumeric, 18).

Select the “Create Customer Goods Receipt” link provided alongside, to create the customer goods receipt.

To search for a customer

Enter the following in the “Search Criteria” group box, to search for the customer:

Customer #	The unique code identifying the customer, from whom the part(s) is/are received for service or as spares (Alphanumeric, 18). You can enter the customer number in full, or specify it partially using the “*” character. The system retrieves all the “Active” customer numbers defined in the “Customer“ business component which are similar to the number entered here. You can leave the field blank to retrieve all customer numbers defined in the system.
Customer Name	The name of the customer from whom the part(s) is/are received for service or as spares (Alphanumeric, 25). You can enter the customer name in full, or specify it partially using the “*” character. The system retrieves all the “Active” customer names defined in the “Customer“ business component, which are similar to the name entered here. You can leave the field blank to retrieve customers irrespective of the customer name.
Operator #	The unique code identifying the operator (Alphanumeric, 30). You can enter the operator code in full, or specify it partially using the “*” character. The system retrieves all the operator codes, which are similar to the number entered here. You can leave the field blank to retrieve customers irrespective of the operator code.
Parent Customer #	The unique code identifying the parent customer (Alphanumeric, 18). You can enter the parent customer code in full, or specify it partially using the “*” character. The system retrieves all the customers, belonging to this parent customer. You can leave the field blank to retrieve the customer irrespective of the parent customer.
Customer Group #	The unique code identifying the group to which the customer belongs (Alphanumeric, 6). You can enter the customer group code in full, or specify it partially using the “*” character. The system retrieves all the customer groups, which are similar to the number entered here. You can leave the field blank to retrieve the customer irrespective of the customer group.
Customer Part #	The number identifying the customer part (Alphanumeric, 40). You can enter the part number in full, or specify it partially using the “*” character. The system retrieves all the customers, who transact with the part entered here. You can leave the field blank to retrieve the customer irrespective of the customer part number.

Click the “Search” pushbutton to retrieve the details in the multiline.

The system displays the following in the “Search Results” multiline:

Customer #	The unique code identifying the customer, from whom the part(s) is/are received for service or as spares
Customer Name	The name of the customer from whom the part(s) is/are received for service or as spares
Operator	The code identifying the operator.
Parent Customer #	The code identifying the parent customer.
Customer Group #	The code identifying the customer group.

To proceed, carry out the following

Click the hyperlinked customer number in the multiline, to create the customer goods receipt.

Selecting the customer for creating the customer goods receipt – An overview

In this page, you can select the customer from whom the parts have been received in the maintenance shop for servicing. If you know the exact customer code, you can directly enter it. Otherwise, you can carry out a search based on the customer code, customer name, operator code, parent customer code, customer group or the customer part. Details such as the customer code, customer name, operator code, parent customer code and the customer group are displayed in the multiline.