Processing escalation request of work units
This page enables you to process the deferment request of work units. You can process the deferment request, which is in the “Confirmed” status. This page also allows you to enter the approval number and the date of approving of the deferment request.
Select the “Approve Deferment Request” link in the “Select Request For Deferrals” page.
The “Approve Deferment Request” page appears.
The system displays the following field:
Date Format |
The format in which the date fields are displayed in this page. This format is displayed from the "User Preferences" business component based on the login user ID. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default. |
The system displays the following in the “Deferment Request Details” group box:
Deferment Request # |
The deferment request selected in the previous page |
Requesting Org. Unit |
The organization unit in which the deferment request was raised |
Aircraft Reg. # |
The registration number of the aircraft that is associated with the deferment request |
Visit Package # |
The number that identifies the visit package that is associated with the deferment request |
Job Type |
The job type of the work unit, which could be “Aircraft”, “On-Wing” or “Component Removal” |
Work Center# |
The work center in which the deferment request was raised |
Requestor Name |
The name of the employee who raised the deferment request. Zoom facility available. |
Part # |
The number identifying the part on which the work unit is executed |
Serial # |
The serial number of the part |
Component # |
The code identifying the component that is associated with the deferment request |
The system displays the following in the “Work Scope Details” multiline:
Line # |
The unique number generated by the system, to identify the row in the multiline |
Work Order# |
The unique number identifying the work order |
Work Unit # |
The unique number identifying the work unit |
Work Unit Type |
The type of the work unit |
Description |
The textual description of the work unit |
Limit Type |
The type of deferment for the work unit, which could be “Time Based”, “Usage Based” or “Time & Usage Based”. |
Reason Category |
The user-defined category to which the deferment request belongs |
Requestor Comments |
Any additional remarks by the requestor for deferring the work unit |
Enter the following:
Action |
Use the drop-down list box to select the action taken on the deferment request. The system provides the options, “Defer” and “Reject”. The system displays “Defer” by default. |
The system displays the following:
Regulatory Authority |
The regulatory authority that approves the deferment request |
Enter the following:
Approval # |
The number that identifies the document that contains the approval information (Alphanumeric, 18) |
Approval Date |
The date on which the deferment request is approved (Date Format) |
Approver Comments |
Any additional remarks by the approver pertaining to the action taken on the deferment request (Alphanumeric, 255). |
Check the box in the “Select” column of the multiline, to select the work unit for processing.
Click the “Process Request” pushbutton, to either defer or reject the deferment request based on the option selected in the “Action” field.
Note: This action is workflow-enabled. Notification messages can be sent as per the settings you have defined in the "Workflow Management" business component.
The system performs the following:
Changes the status of the deferment request from “Confirmed” to “Processed”. The system also sets the removal status as “Deferred”, for the component removal work units that are deferred.
Updates the usage based parameter values (if any) for the aircraft/component work units, in the “Select Work Units” page of the “Allocate Work Units” activity and in the “Select Work Units for Opportunity Maintenance” page of the “Perform Opportunity Maintenance” activity.
For the aircraft/component work units, the system updates the following in the corresponding aircraft maintenance program which is in “Fresh” or “Active” status, or in the component maintenance program which is in “Fresh” or “Authorized” status:
Next schedule date - if the limit type is “Time Based”.
Next schedule value - if the limit type is “Usage Based”.
Next schedule date and next schedule value - if the limit type is “Time & Usage Based”.
For the aircraft/component work units, based on their limit type, the system updates the triggering parameter and "Deferred Till Date" in the corresponding Compliance Tracking & Control /component maintenance planning pending tray.
To proceed, carry out the following
Select the “Edit Deferment Request Details” link at the bottom of the page to modify the deferment details of the selected work unit.
Process deferment request of a work unit
Process deferment request of a work unit
You can either approve or reject the deferrals of work units in a deferment request, which is in the “Confirmed” status.
Set the “Action” field in the “Work Scope Details” multiline to “Defer”, if you wish to defer the work unit.
Set the “Action” field in the “Work Scope Details” multiline to “Reject”, if you wish to reject the deferment request for the work unit.
Click the “Process Request” pushbutton, to process the deferment of the work units.
When you click the “Process Request” pushbutton, the system assigns the status “Processed” to the deferment request.