Setting escalation limits for work units

Unified Glossary

Basics of using a typical web page

Using Online Help

This page enables you to specify the escalation limits for a work unit. Tell me more

The “Request Short Term Escalation Details” page appears.

The system displays the following field:

Date Format

The format in which the date fields are displayed in this page. This format is displayed from the "User Preferences" business component based on the login user ID. In case the format is not defined, the system displays the date format from the “Enterprise Modeling” business component by default.

The system displays the following in the “Short Term Escalation Details” group box:

Short Term Escalation #

The ID of the short term escalation request selected in the previous page

Select the hyperlink to see the details of the request.

Status

The status of the short term escalation.

Aircraft Reg #

The registration number of the aircraft.

Select the hyperlink to see the details of the aircraft.

Task #

Use the drop-down list box to select the work unit for which you want to input request details. The system lists all the work units specified in the short term escalation request. The drop-down list also displays “All Tasks”, which you can select  to specify escalation limits for all the tasks in the request. The system retrieves displays details of all tasks, both calendar-based as well as usage-based comprising the request.

The system displays the following:

Task Description

The short name/description of the task selected in the previous field.

Select the hyperlink to see the details of the task.

Component #

The component on which the maintenance activity is performed.

Select the hyperlink to see the details of the component.

Part #/Serial #

The part # and serial # of the component.

Select the hyperlink to see the details of the part.

Escalated by (Days)

The number of days by which the work unit is escalated (Integer). Ensure that this is a positive value. Leave this field blank, if the escalation type is ”Usage Based”.

Process parameter dependency

Alert (Days)

The value, in days, in which the alert is set to indicate when the work unit must be performed (Integer). Ensure that this is a positive value. Leave this field blank, if the escalation type is ”Usage Based”.

Note that the alert days must be less than or equal to the days specified in the Escalated By (Days) field.

Revised Due Date

The date for executing the task after taking into consideration the value specified in the Escalated by Days in the “Request for Short Term Escalation” page.

Revised Due Date = Schedule Date + Escalated by (Days)

Due Date

The schedule date for the execution of the task as set in the maintenance program.

The “Escalation Limit – Usage Based” multiline displays the following:

Parameter

The parameter such as flight hours and engine hours, based on which the work unit is escalated,

UOM

The unit of measurement of the parameter value

Due Value

The parameter value at which the task must be executed, as defined in the maintenance program.

Current Value

The present value of the parameter since new.

Revised Due Value

The re-computed due value for by the parameter.

Revised Due Value = Due Value + Escalated by value for the parameter.

Escalated by

The value of the parameter by which the task is escalated (Decimal). Ensure that this is a positive value.

Process parameter dependency

Alert Value

The value at which the alert is set to indicate the task must be performed (Decimal). Ensure that this is a positive value.

Note that the alert value must be less than or equal to the value specified in the Escalated by field.

The system displays the following:

Parameter Description

The textual description of the parameter

The system updates the details and computes the date till which the task is escalated.

The system calculates the escalated date, as follows:

For calendar-based schedules:

Escalated Till Date = Date of Short Term Escalation + Escalated by (Days)

For usage-based schedules:

Escalated Till Date = Date of Short Term Escalation + ((value as on Short Term Escalation Date + Escalated Value)/Average Utilization Factor per day)

The system retrieves the Utilization factor from the associated master parameter.   The parameter value is based on the Time Display Format selected against the parameter in the “Aircraft” business component. For example, if 1.90 is entered and the  “Time Display Format” is selected as “HHMM”, the system automatically converts and stores the value as 2.50, but displays the value as 2.30.

Note: You can escalate an already escalated task successively, if the “Allow Back to Back Escalation?” is set to “No” in the Set Options activity.

To confirm escalation limits

Top

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Setting escalation limits for work units – An overview

This page enables you to specify the escalation limits for a work unit. You can specify escalation limits based on time, usage or both. On updating the details, the system calculates the date till which the work unit is escalated, based on the escalation limits. However, you cannot modify the escalation whose status is "Confirmed" or “Processed”.

Top