Creating engineering service request quick codes

Unified Glossary

Basics of using a typical web page

Using Online Help

This page allows you to create Engineering Service Request Quick Codes.  Tell me more.

The “Create Quick Codes” page appears.

Quick Code Type

Use the drop-down list box to select the quick code type for which quick codes have to be defined. The system provides the options “Request Category” and “User Status”, and sets the field to “Request Category” by default.

Quick Code

A unique identifier for the quick code (Alphanumeric, 25). Mandatory. This code must be unique across organizational units.

Note: If there are multiple installations of this component in different organizational units, the uniqueness of the quick code will depend on the organizational model. Refer to the Systems Manual for more details.

Description

A textual description for the quick code (Alphanumeric, 80). Mandatory.

The status of the newly created quick codes is updated to “Active”.

The system stores the server date as the quick code created date.