Viewing insurance claim details

Activity overview

Glossary

Basics of using Ramco Enterprise Series web page

Using online help

This page allows you to view the details of the claim that has been raised against an insurance policy. You can view all the details of claim irrespective of its status. The system also displays the login ID of the user who created and last modified the claim.

The “View Insurance Claim” page appears.

The system displays the following:

Claim No

The number identifying the claim.

Claim Date

The date on which the claim has been raised.

Status

The status of the claim. It could be “Active”, “Reversed” or “In Progress”.

 
  • Active – indicates a newly created claim.

 
  • Reversed – indicates a claim that has been reversed after settlement.

 
  • In progress – indicates that the claim has been partially settled and is pending for further settlement.

Policy No

The code identifying the policy for which the claim has been raised.

Renewal No

The number identifying the renewal details of the policy.

Finance Book

The code identifying the finance book in which the account postings have been made.

Total Claim Amount

The total amount claimed from the insurance company.

Unsettled Amount

The amount claimed that is yet to be settled.

The system displays the following in the “Asset Information” multiline:

Asset No

The code identifying the asset.

Asset Desc.

A textual description of the asset.

Tag No

The code identifying the asset tag.

Tag Desc.

A textual description of the asset tag.

Tag Status

The status of the tag. It could be “Marked for Insurance”, “Active” or “Retired-Claimable”.

Insurable Value

The insurable value of the asset.

Loss Incurred

The loss incurred for which the claim has been raised.

Claim Amount

The amount that has been claimed for the asset.

Reason

The reason based on which the claim has been made.

The system displays the following:

Created By

The login ID of the user who has raised the claim.

Created Date

The date on which the claim was raised.

Last Modified By

The login ID of the user who last modified the claim.

Last Modified Date

The date on which the last claim was settled.

To proceed, carry out the following