Selecting insurance claim for reversal

This page allows you to search and select a claim for settlement. If you know the number identifying the claim, enter it directly. Otherwise, you can carry out a search based on the code identifying the policy and its renewal details and the finance book in which the posting is made. You can also search based on the number identifying the asset and the asset tag, the date range in which the claim was raised and the login ID of the user who has raised the claim. The system retrieves and displays all the claims that are in “Active” status based on the search criteria entered. Help facility is available for retrieving the policy number, renewal number, asset and the asset tag code.

Select the “Reverse Insurance Claim” link under the “Asset Insurance” business component.

The “Select Insurance Claim” page appears.

Enter the following field if you are aware of the number identifying the claim that you want to reverse:

Claim No

The number identifying the claim that you want to reverse (Alphanumeric, 18).

Select the “Reverse Insurance Claim” link provided alongside to reverse the selected claim.
Enter the following fields to search for the number identifying the claim that you want to reverse. Data entry in the following fields is optional.

Policy No	The code identifying the policy against which the claim was raised (Alphanumeric, 18). You can enter the code in full or specify it partially using the “*” character. The system retrieves all the claims that have been raised for policy numbers that are similar to the value entered here.
	Help facility available
Renewal No	The code identifying the renewal details of the policy (Alphanumeric, 18). You can enter the code in full or specify it partially using the “*” character. The system retrieves all the claims that have renewal numbers similar to the value entered here.
	Help facility available
Finance Book	Use the drop-down list box to select the code identifying the finance book in which the asset details have been posted. All the finance books that have been mapped to the login organization unit will be available for selection in the ascending order. The system displays “Blank” by default on launch of the page.
Asset No	The code identifying the asset that you want to retrieve for which a claim has been raised (Alphanumeric, 18). You can enter the code in full or specify it partially using the “*” character. The system retrieves all the insurance policies that have been raised for assets similar to the value entered here.
	Help facility available
Tag No	The code identifying the asset tag that you want to retrieve for which a claim has been raised (Integer). You can enter the code in full or specify it partially using the “*” character. The system retrieves all the insurance policies that have been raised for asset tags similar to the value entered here.
	Help facility available
User ID	The login ID of the user who has raised the claim (Alphanumeric, 15).
Claim Date From	The starting date in the date range during which the claim was raised (Date Format). The system retrieves all the claims that have dates similar to the value entered here.

Note: If this field is left blank and the “To” date is entered the system retrieves all the claims that have dates from the beginning of the century till the date entered in the “To” field.

To	The ending date in the date range during which the claim was raised (Date Format). The system retrieves all the claims that have dates similar to the value entered here.

Note: If this field is left blank and the “From” date is entered the system retrieves all the claims that have dates starting from the date entered in the “From” field till the system date.

Click the “Search” pushbutton to retrieve the search results.

The system displays the following in the “Search Results” multiline based on the search criteria entered:

Note: The system retrieves all the claims in “Active” status.

Claim No	The number identifying the claim.
	Data Hyperlink available
Claim Date	The date on which the claim was raised.
Policy No	The number identifying the policy for which the claim was raised.
Renewal No	The number identifying the renewal details of the policy.
Total Claim Amount	The claim amount for the policy.
Finance Book	The code identifying the finance book in which the asset details are posted.