Viewing work order status history

Unified Glossary

Basics of using a typical web page

Using Online Help

This page enables you to view the history of the work order, such as the job status, authorization status and transient status. You can also view the date on which the status was changed, person who changed the status and any comments pertaining to the status change.

The “Work Order History” page appears.

The system displays the following in the “Work Order Details” group box:

Work Order #

The work order for which you need to view the history details.

Work Order Description

The textual description of the work order.

Zoom facility available.

The system displays the following in the “Work Order History Details” group box:

Entity Changed

Indicates the changed entity, which could be job status, authorization status or transient status.

Job Status

The job status of the work order.

Authorization Status

The authorization status of the work order.

Transient Status

The transient status of the work order.

Changed On

The date on which the status was changed.

Changed By

The name of the person who changed the status.

Comments

Any remarks pertaining to the status change.